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Orientation Leader Customer Service

Location:
Charlotte, NC
Posted:
September 22, 2022

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Resume:

Andrew Ahrens

Cayce, SC *****

***********@*****.***

+1-803-***-****

Work Experience

Field Marketing Manager

Window Nation, LLC - Charlotte, NC

July 2022 to Present

• Build Canvas team from the ground up through recruiting, hiring and managing a team

• Train new employees techniques to generate leads from door to door.

• Grow market share

• Generate leads for sales team from door to door canvassing

• First two weeks with team of three was able to help generate 42k in sales Account Manager

arrivia

May 2022 to July 2022

Sales

Business Development Representative

Kaiser Siding and Roofing - Charlotte, NC

February 2022 to May 2022

Lead generation

Scheduling

Project management

Order placement

Sales

Scope of loss breakdown

Marketing Manager

Spark - Charlotte, NC

November 2021 to February 2022

Face to face marketing

Manage team

Hire and train team members

Territory Sales Representative

ITG Brands - Columbia, SC

March 2020 to December 2021

In charge of territory sales with over 300 locations. Specialist

United States National Guard

December 2015 to December 2021

• Oversaw a platoon of 30 men and women

• Organized platoon operations to ensure success of every mission

• Effectively made decisions in high pressure environments

• Specialized Trainings: Javelin, Humvee Operator License Computer Sales

DREW

October 2019 to December 2019

Provide quality customer service by answering questions and HOSPITALITY managing general computer inquiries

MANAGEMENT - Advised customers in selecting the best equipment for their specific needs

- Promoted company financing options and additional services

- Responsible for cash and credit card transactions Manager/Key-Holder

Journey's

September 2018 to December 2018

Salty Dog Café, Server

DREW

June 2018 to August 2018

Cabana Server & Activities Associate

Marriott Surfwatch Vacation Club

2017 to 2017

2019

- Planned and facilitated daily activities for guest entertainment

- Managed all cabana operations including sales, upkeep of space, Technician

Servpro

June 2016 to December 2016

Education

BS in Hospitality Management

University of South Carolina Beaufort - Bluffton, SC December 2019

Skills

• KEY COMPETENCIES

• Preside over all meetings, delegate specific tasks, and act as lead over all chapter officers

• Team Facilitation

• Plan, promote, and host 20+ campus-wide events

• Organize and facilitate community outreach and service initiatives

• Budget Control/Management

• Manage $1,000 budget to ensure ethical spending for chapter events, activities, and service initiatives USCB Student Orientation

• Efficient In Microsoft, PowerPoint, & Excel Orientation Leader, Mentor August 2017

• January 2019

• Hardworking, Reliable

• Provided guidance to first year and transfer students and assist in their transition to the university

• Dynamic, Quick Learner

• Create an inclusive environment for all new students

• Facilitate orientation activities and social connections for 200+ students

• Microsoft Office (8 years)

• Word (8 years)

• Excel (3 years)

• Management Experience (1 year)

• Microsoft Office (6 years)

• Microsoft Word (6 years)

• Microsoft Powerpoint (6 years)

• Computer Skills (4 years)

• Communication skills (4 years)

• Restaurant Management

• Culinary Experience

• Event Planning

• Military Experience

• Guest Services

• Presentation Skills

• Account Management

• Sales Management

• Banquet Experience

• Leadership

• Hotel experience

• Upselling

• Manual transmission

• Inventory control

• Hospitality management

• Hospitality

• Marketing

• Territory management

• Product demos

• Salesforce

• Business Development

• Bartending

• Events Management

• Outside Sales

• Recruiting

• Inside sales

• Negotiation

• CRM Software

• Merchandising

• Pricing

Military Service

Branch: Army National Guard

Service Country: United States

Rank: E4

December 2015 to December 2021

Assessments

Customer Focus & Orientation — Highly Proficient

October 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Management & leadership skills: Planning & execution — Proficient July 2021

Planning and managing resources to accomplish organizational goals Full results: Proficient

Sales skills — Proficient

July 2021

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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