Operations Manager

Corinne Giordano

*** ****** ***. * *********, NY 10532 l 914-***-**** l **************@*****.***

Experience

Center for Autism & Related Disorders, Larchmont, Paramus, & Hartsdale, NY

Operations Manager

-Hartsdale Nov 2020 – Present

-Paramus Aug 2020 – Nov 2020 & Aug 2021 – Feb 2022

Manage all daily operations of two centers. Responsibilities include opening/closing, managing files, scheduling, attending mandatory meetings, outreach, hiring, mentorship and training

Coordinate with families and staff to ensure all contracted hours are fulfilled

Ensure financial health of the center

Work with recruiting and manage hiring and onboarding and training schedules of all new staff

Administer daily reporting: contract fulfillment, comprehensive report, work authorization assignments, funding changes, payroll, employee hours, prospective clients

Administrative Coordinator/Scheduler, Hartsdale June 2019 – Aug 2020

Directly support management with all daily office operations including the opening/closing of the center, managing client/staff files, scheduling of meetings, and outreach to prospective clients

Coordinate with families to ensure all contracted hours are fulfilled

Conduct interviews for open positions within the center and assist in training new employees

Run daily reporting which includes: contract fulfillment, comprehensive report, work authorization assignments

Corporate Administrative Technician, Hartsdale Aug 2017 – June 2019

Support management with daily tasks including the scheduling of meetings, assisting on client phone calls, greeting families, and managing unexpected schedule changes

Gather input from staff and families to assist management with scheduling needs and availability

Report to behavior analyst on client progress and implement feedback during 1:1 therapy sessions

Behavior Technician, Larchmont Nov 2016 – Aug 2017

Work 1:1 with clients implementing treatment plans across many domains including language, social, cognitive, executive functions, and adaptive skills

Collaborate with supervisors, team members, and parents on devising strategies that increase client self-sufficiency and overall intervention plans to reduce problem behaviors

Implement ABA programs in the client’s natural environment such as their home and within the community

Education

Adelphi University, Garden City, NY May 2012

BBA, Business Management

Minor in Speech-Language Pathology

Other Relevant Information

Proficient in Microsoft Office, ESP21

Mandated Reported

Completed Advanced HIPPA Training

Completed Workplace Sexual Harassment Training

References are available upon request

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