Sylvia Denise Sanchez

**** *******

San Angelo, Texas

adso5s@r.postjobfree.com

Phone: 325-***-****

Objective

To obtain a position in the medical field where I can fully utilize my experience, training skills and energy to contribute to profitability, teamwork, and company success. To continue to develop and apply knowledge to support Administrative requirements and functionality.

Skills

EPIC 2017, Adobe Acrobat, Libre Office 5.1, Kronos

Windows95,Windows NT 4.0, Windows 98, Windows 2000,

Windows ME, Windows XP, Windows Vista (2006) Windows 7,

Windows 8, Windows 10, Windows 10X(only for Tablets),Microsoft

Edge, Microsoft Power Point, Microsoft Excel, EMR Systems, Training

Scanner, Typing 60 WPM, Customer Service, Marketing, AP/AR,

SharePoint, Kronos, Data Entry, Switchboards, Internet, 10-Key, Fax, Copier, Bookkeeping, Audit, Vitals, Scheduling, Skype, Zoom, Doximity, Social Media, Medical terminology Bilingual (English & Spanish).

Profile

Detail-oriented professional with over ten years’ experience as an Administrative assistant, HR Assistant, Patient Specialist, & Clerical. Congenial, self-starter, highly organized individual with a proven record of accomplishment, strong work ethics, reliability, & professionalism.

Experience

Shannon Access Clinic

February 2019-Present

Annual Wellness & Advance Care Coordinator

Currently responsible for leading & supervising a comprehensive Medicare Annual Wellness program for all Medicare eligible patients within organization. Coordinates, develops, & promotes plans for Medicare Annual Wellness program & Advance Care Planning. Compiles statistical summaries of clinical data, to ensure proper detailed program growth. Assists the director in the development of incentives procedures relevant to the operation of the wellness program financial growth. Provides educational presentations and training of program to clinical staff. Works collaboratively with clinical staff & patients towards closure of care gaps (preventive screenings).

Performs Medicare Annual Wellness visits, which consists of obtaining vitals, & putting together a comprehensive plan for patients with the assistance of primary care provider and all members of the health care team. Primary responsibilities include identification of Medicare patients appropriate for Annual Wellness Visits and execution of guided processes to complete the AWV. Assesses healthcare needs that require additional follow up by primary care provider and assists patients in scheduling appropriate follow-up. Knowledgeable of community resources and assists patients in connecting with those resources to meet their needs. Serves as a patient advocate and assists in identification and improvement of service delivery.

Performs Advance Care Planning, which consists of Advance Care Directives, Medical Power of Attorney, & Out of Hospital DNR.

Attends & participates in monthly meetings with United Health Care, Humana, & other internal organization to address open quality gaps with patients.

Shannon Harris-Family Practice Clinic

October 2017-2019

Patient Service Specialist/Family Practice & Ob/Gyn,

Performed a variety of clerical and related tasks in medical office environment. Answered phones, & scheduled appointments for providers. Requested medication refills for patients & referrals, & orders as needed. Took legible messages with correct spelling into the medical records. Ensured patient satisfaction. Provided new & existing patient registration & updated established patient records. Performed clerical & general office work of moderate difficulty. Cross-trained in OB/GYN & Family Practice.

Wing Stop

April 2007- October 2016

Business Manager/Partner

Responsible for overseeing daily operations including HR (data entry, monitoring compliance of: update, licenses, certifications, distribution, tracking, preparation, and review of evaluations, central scheduling function/duties, new hire process and orientation, assist with benefits administration) AP/AR, scheduling, payroll, inventory, advertising, licensing, and permits & meeting with corporate quarterly.

Express Energy Service

May 2012– September 2013

Office Manager

Responsibilities consisted of charging out tickets, data entry, invoicing & billing for services. Consolidate credit card statements & enter expense reports. Managed logs for monthly revenue, outstanding revenue, and reported to managers weekly. HR (new hire process and orientation, assisted with medical benefits. Monitored compliance of: admin updates, licenses, certifications, distribution, tracking, preparation, and review of evaluations. Tracked & input D.O.T. Logs and assisted D.O.T. manager in records keeping, & QA/QC Champion (tool tracking/safety). Assistant to District Manager.

KINDER HEARTS HOME HEALTH, PLLC

March 2005-March 2007

Office Manager/Assistant HR Administrative

Conducted Interviews for nurses, and attendants for our medically fragile clients. Responsible for orientation & scheduling ongoing training of all nurses and attendants throughout their employment. Audited all charts periodically for accuracy in medications therapy treatment, and insurance for billing. Created schedules for staff and patients. Input payroll weekly. Assisted Branch Director in all aspects, including gathering all information needed for quarterly meetings and presentations. Assisted HR Administrator in Parent office in all aspects of HR responsibilities. Conducted background checks & drug screens & followed up with CNE’s.

NURSES UNLIMITED

August 2004-March 2005

Administrative Assistant- Data entry, edited 485’s, input all medical orders for patients & submitted to physicians. Verified patient’s insurance thru Medicaid, Medicare and third-party billing. General Secretarial duties. Created schedules for staff. Assisted in auditing charts quarterly. Responsible for inventory and supplies of office and medical equipment.

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