Front office Receptionist
Resume:
Kristina Hartman
Front Desk Receptionist
Baltimore, MD
********@*****.***
I am interested in an office job working at the front desk. I have previous experience as a receptionist and love doing the duties of the job. I enjoy working with people and keeping busy and organized, all while doing the work that is required for my daily duties. Authorized to work in the US for any employer
Work Experience
Front Office Receptionist
Dr. George Karkar - Baltimore, MD
October 2013 to December 2013
I did my externship through school here.
Education
Certificate
TESST College of Technology - Towson, MD
October 2010 to March 2012
High school diploma
Towson High Law & Public Policy
Skills
• Data Entry
• Filing
• Microsoft Office
• Organizational Skills
• Outlook
• Receptionist
• Scheduling
• Teamwork
• Computers
• Multi-Line Phone System
• Microsoft Word
• Clerical
• Customer Service Skills
• Microsoft
• Problem Resolution
• Inventory
• Front Desk
• Customer Service
• Medical Office Experience
• Excel
• Computer Literacy
• Medical Receptionist
• Medical Terminology
• Vital Signs Experience
• Billing
• Front Office
• Reception
• Multi-line Phone Systems
• Medical Billing
• Triage
• Phlebotomy
• Patient Care
• Anatomy Knowledge
• Experience Administering Injections
• Epic
• Venipuncture
• HIPAA
• Medical Records
• Physiology Knowledge
• EMR Systems
• Transcription
• Team Work
• Flexibility
• ICD-10
• Office Management
• Reliability
• Problem-solving
• Microsoft Excel
• ICD coding
• Scanning
• Insurance Verification
Assessments
Medical Receptionist Skills — Highly Proficient
October 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Management & Leadership Skills: Impact & Influence — Highly Proficient November 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Highly Proficient
Following Directions — Highly Proficient
October 2020
Following multi-step instructions
Full results: Highly Proficient
Verbal Communication — Highly Proficient
October 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Memorization — Highly Proficient
November
Committing product or merchandise information to memory and recalling it at a later time Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
November
Responding to customer situations with sensitivity Full results: Highly Proficient
Verbal communication — Highly Proficient
October 2022
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Customer focus & orientation — Highly Proficient
November 2022
Responding to customer situations with sensitivity Full results: Highly Proficient
Front desk agent (hotel) — Highly Proficient
March 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Receptionist — Proficient
August 2022
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Data entry: Accuracy — Proficient
October 2022
Entering data quickly and accurately
Full results: Proficient
Administrative assistant/receptionist — Proficient January 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer service — Proficient
November 2022
Identifying and resolving common customer issues
Full results: Proficient
Data entry: Attention to detail — Proficient
September 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Medical receptionist skills — Highly Proficient
September 2022
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Security guard skills — Highly Proficient
September 2022
Assessing risks, enforcing security standards, and handling complaints Full results: Highly Proficient
Customer service — Proficient
September 2021
Identifying and resolving common customer issues
Full results: Proficient
Work style: Conscientiousness — Proficient
February 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate