Sales Associate Customer Service
Resume:
M E G A N H A R V E Y
**************@*****.***
Woodland, CA 94109
EXPERIENCE
Host @ Fogo De Chao 2022
Live-In Nanny, Destiny Jones, Sep 2020 Feb 2022, Woodland, CA Conducted fun, engaging, and age-appropriate activities for children. Drove children to playdates and supervised activities to maintain safety. Kept toys and play areas neat, clean, and organized. Arrived early for nanny duties and prepared bottles and solids for infants. Managed feeding and sleeping schedules for babies and infants. Accommodated last-minute schedule changes and followed parental guidelines and cultural mores on childcare.
Provided in-home care for infants, toddlers, and children upon request. Prepared food and fed children lunch and snacks before main meals. Learned new households' traditions, routines, and dietary practices quickly. Maintained constant presence during playful activities to keep children safe. Established safe environments for play and developed activities to supplement learning.
Handled confidential family matters with discretion to maintain client privacy. Changed infant and toddler diapers before putting children to sleep. Monitored and supervised children at park and at home. Rotated appropriate toys to maintain child's interest in play. Organized and served balanced, healthy meals and snacks for the children. Safely transported children between school, extracurricular events and medical appointments.
Balanced rest with entertainment and responsibility to regulate the schedule of each child.
Maintained cleanliness in kitchen, bedroom and bathroom areas. Modeled appropriate social behaviors, immersed the children in other cultures and encouraged the development of diverse relationships. Helped around house with kitchen clean-ups, general tidying and family laundry. Taught children study habits and assisted with homework to promote good academic performance.
Protected the children by educating them about safety, first aid and hazardous behaviors.
Cared for needs of children, enforcing rules governing safety and conduct of children.
Planned age-appropriate activities and outings to promote social, physical and academic development.
Shopped for items for the children, including groceries, clothing and sports equipment.
MH
Server, The Men's Club, May 2017 Mar 2020, Dallas, TX Upheld high sanitation and safety standards while delivering and serving food. Communicated customers' menu choices and special requests to kitchen staff to minimize errors.
Transported food products, cleaned tables and counters, and stocked dining room supplies.
Restocked stations regularly to promote team productivity and meet customer needs. Cleaned and reset tables quickly between each customer group. Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service.
Greeted all guests with smile and friendly greeting. Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant.
Kept hostess team informed of table progression and availability. Assisted bartender with managing deliveries to customers in different sections. Handled multiple tables at once with high service quality. Assisted guests with making menu choices and took note of special requests. Balanced trays with care to successfully deliver large volumes of food quickly. Suggested menu choices such as daily specials and appetizers to increase sales and meet upsell targets.
Used POS system to accurately input orders and process payments. Picked up trash and removed spills promptly to keep dining area fresh and inviting. Fostered fun atmosphere and family-style work environment. Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries.
Entered orders, delivered food and beverages, and processed payments. Monitored tables, handled requests, kept drinks refilled, and offered menu recommendations.
Took orders, made drinks, served food, and provided refills for guests. Trained new servers in restaurant procedures and customer service standards. Sales Associate, New Pieces, Jun 2015 Dec 2016, Berkeley, CA Used POS system to scan customer purchases, calculate prices, and process transactions.
Provided accurate information to help customers quickly navigate store and acquire items for purchase.
Welcomed guests and offered quick assistance to handle diverse needs. Reduced shrink using thorough loss prevention directives and inventory management. Maintained knowledge of current and future promotions to provide accurate service and inform customer purchasing decisions.
Processed customer orders and checked carts for additional merchandise. Tracked customer purchases to predict sales opportunities and adjusted merchandise presentations to push certain items.
Monitored aisles, restocked store shelves, organized store products, and cleaned spills.
Unloaded, unboxed, and transported merchandise and set up attractive displays. May 2023
May 2016
Jan 2014
Assisted cashiers and customers with locating products, checking prices, and tracking down replacements.
Assisted with store recovery to maintain clean and organized sales floor throughout shift.
Assessed needs and recommended products aligned with customer budget and preferences.
Supported company mission and values through honesty, integrity, and high-quality performance.
Bolstered customer satisfaction through enrollment in loyalty discounts and rewards programs.
Monitored customers for signs of fraud and theft to prevent store losses. Arranged attractive and creative displays to catch the eye of incoming customers and encourage sales.
Planned efficient sales routes to maximize the number of customers served and incoming revenue.
Maintained robust inventory of available products, avoiding delivery delays and maximizing profits.
Revamped the store's shelves to prepare for new seasonal merchandise and planned promotions.
Planned balanced approach combining servicing of established accounts with consistent prospecting for new business.
Engaged customers and built connections to drive long-term sales. Interacted professionally with customers, informing individuals of sales promotions and driving product interest.
Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale.
Consistently organized and restocked display racks to keep the store ready for customer needs.
Arranged merchandise to be visually pleasing and well organized, focusing on item accessibility and aesthetic appeal.
EDUCATION
Associate of Arts, Fashion
Parsons Industry Essentials San Francisco, CA
Associate of Science, Business
Berkeley City College Berkeley, CA
High School Diploma
San Ramon Valley High School San Ramon, CA
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