Entry Operator Service Representative
Resume:
ANDRIKA THORNTON
adso4u@r.postjobfree.com
OBJECTIVES
To secure a challenging position where I can express my knowledge and skills to help expand towards the success of the company.
EDUCATION
Andrew Jackson Senior High
June 1996 Diploma
EXPERIENCE
GENPACT
Social Media Analyst 06/25/2018 – 08/31/2021
My daily role consisted of reviewing social media ads for political content to tag and process, as well to stay up to date on policies and procedures.
AEROTEK STAFFING/3M
Customer Service Agent 08/2017 – 06/2018
My daily role consisted of placing and receiving calls from offenders who are on ankle monitors to check their where abouts and movement.
AEROTEK STAFFING/FLORIDA BLUE
Customer Service Representative 09/2016 – 12/2016
My daily role consisted of receiving calls from existing and potential customers who wanted to set appointments to attend Medicare Enrollment Seminars. KEETON CORRECTIONS INC
Resident Monitor 09/2014 – 05/2016
TYPE PERSONAL NAME
My daily role consisted of monitoring the coming and goings of all inmates as well as logging all phone calls for movement verification, conducted urinalysis on female inmates also process new arrivals and releases.
CITIBANK
Customer Service Representative 11/2003 – 04/2008
My daily role consisted of receiving incoming calls from customers relating to statements, looking up purchase receipts, process new credit applications as well as assist with team payroll reports. SKILLS
• I’m experienced in MS Word, Windows 95, 10 Key, Customer Service, Data Entry Operator and Medical Claims Examiner
REFERENCES AVAILABLE UPON REQUEST
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