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Customer Service Call Center

Location:
Carson City, NV
Posted:
September 22, 2022

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Resume:

Resume of

Kevin Milburn

**** ***** *****, ****** ****, Nevada

775-***-**** mobile

**********@*****.***

******@*****.***

Over 20 years experience in sales, customer service and administration

Inside and outside, telephone and face-to-face, personal and commercial sales

Licensed Nevada L&H / P&C Insurance Producer

Seeking full-time remote position

10 year Work History:

Teleperformance

Coinbase – Customer Service, Account Operations

United Health Care - Medicare Advantage Sales

Remote

Sep 2021 – Current

Customer Service Agent Level 2

PODS

Remote

March 2021 – September 2021

Call Center Operator / Sales Representative

Southwest Answering Service

Carson City NV

July 2019 – March 2021

Self Employed Rideshare Driver

Uber / Lyft

Carson City NV

July 2018 – July 2019

Insurance Producer / Customer Service

McCraw Insurance

1802 N Carson St Carson City NV 89703

March 2018 – July 2018

Independent Insurance Broker

Work at Home

Carson City NV

July 2017 – March 2018

Spectrum (Charter Communications) – Sales

9335 Prototype Way Reno NV 89521

Supervisor: Adrian Ybarra

July 2016 – July 2017

McCraw Insurance Services (Farmers Insurance Group) – Sales

1802 N Carson St Ste 100 Carson City NV 89703 775-***-****

Owner: Dan McCraw

Feb 2016 – July 2016

Michael Hohl Subaru – Sales Specialist

2910 S Carson St Carson City NV 89701 775-***-****

General Sales Manager: Brian Worch

Sep 2015 – Feb 2016

AT&T / Alorica – Sales Executive

645 Plumb Ln Reno NV / 1315 Financial Blvd Reno NV 89502

Manager: Kristen Masar

April 2015 – Sep 2015

Charter Communications – Direct Sales Representative

9335 Prototype Dr Reno NV 89521

Supervisor: Adrian Ybarra 775-***-****

Nov 2014 - April 2015

Independent Insurance Broker

Work at Home

Carson City NV

March 2013 – Nov 2014

Farmers Insurance Group - Agent

675 Fairview Dr Ste 209 Carson City NV 89701 775-***-****

Manager: Elizabeth Xavier

Oct 2010 – March 2013

Education:

High School GED 1971 90+ percentage

Nevada Insurance Life & Health License 2008,

Nevada Property & Casualty License 2010

Current Nevada license #615079 expiration 2023

Homeowner in Carson City since 1990, married since 1986 with two daughters, Widower since 2018

Hobbies:

Music, Tai Chi, Cooking

References:

David Werle (professional)

Farmers Insurance Group

5 Pine Cone Rd #202B 89403 Dayton NV

775-***-****

David Miller (personal)

State of Nevada, Systems Analyst, Retired

Carson City NV

775-***-****

Glenn Koehler (neighbor)

1612 Molly Dr, Carson City NV

775-***-****

Fr Chuck Durante (religious)

Rector - St Thomas Aquinas Cathedral

310 W 2nd St,Reno, Nevada

775-***-****



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