Social media marketing, content creation, copywriting, customer serv.

Emily Ludes

Phone: 714-***-**** ************@*****.***

EDUCATION

San Francisco State University, Lam Family College of Business San Francisco, CA Bachelor of Science in Business Administration August 2018- May 2022

● Specialization: Marketing

● Honors: Dean’s List

WORK EXPERIENCE

Often Wander San Francisco, CA

Sales Associate January 2022- July 2022

● Met sales goals of signing up 10 new rewards members daily while reaching the profit quota

● Created content for Instagram and Tiktok

● Worked register processing transactions and handling returns

● Handling customer conflicts in store as well as vendor issues

● Communicated with customers for pick up orders/concerns Unitive Consulting San Jose, CA

Social Media Marketing Intern September 2021-December 2021

● Wrote copy for Conflict IQ Mastercourse launch pages

● Created launch pages and advertisements

● Communicated with new clients and set up interviews

● Recruited and trained new interns guiding them through the process

● Resolved conflicts with web designer and interns when creating launch pages Savage Barbell Anaheim, CA

Social Media Specialist Intern March 2021-August 2021

● Ran Instagram and published content for the Savage Ambassador Program

● Created content through Canva posting daily

● Recruited and communicated with potential brand ambassadors

● Increased social engagement and tracked analytics

● Managed content calendar and scheduled posts

Aerie Irvine, CA

Sales Associate July 2020-December 2020

● Handled customer conflict inquires

● Met daily sales quota while signing up new credit card holders to increase customer retention

● Worked register processing transactions and handling returns Flip Flop Shops San Francisco, CA

Sales Associate October 2019-December 2019

● Handled customer conflict inquires

● Met daily sales quota

● Worked register processing transactions and handling returns ACTIVITIES & INVOLVEMENT

SFSU Marketing Association San Francisco, CA

Member September 2021-May 2022

● Attended meetings and workshops to further gain experience in the marketing field

● Attended guest speaker events to gain valuable insight into the world of marketing in the workplace Assistance League of Tustin Tustin, CA

Member (2014-2018) Social Chairman (2016-2017) August 2014- May 2018

● Completed service hours volunteering for twenty philanthropic programs

● Worked in Assistance League Thrift Shop pricing items, running cash register, and handling customer conflicts

● Social Chairman: Coordinating social events for members, maintaining social calendar, and planning group events AWARDS AND HONORS

Foothill High Principal’s Honor Roll, FHS Cross Country Scholar Athlete, SFSU Dean’s List Skills

G-suite, Microsoft Office & Excel, Canva, Powerpoint, Social Media, Content Marketing

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