Sales Associate Loan Processor

Muhammad Shehzad Siddiqui

*** ****** ***** ****** ******* L9T 0N2. Cell 647-***-**** – E mail: ************@*****.***

Profile

Highly trained and accomplished Retail Sales associate with superior work ethic and creative revenue generation ideas. Well-rounded experience in full spectrum of Retail Services and developing new business in existing markets. Exceptional interpersonal and communication skills which enable me to maintain effective professional relationships with customers across all organizational levels.

PROFESSIONAL EXPERIENCE

Dominion Lending Centres

Mortgage Agent (Jan 2022 to Present)

Generated leads from multiple sources including real state agents, lawyers, accountants and personal referrals, cold calling, and inbound inquiries. Matched products with client needs based on assessment credit worthiness ranging from grades A-D. Helped clients refinance loans, consolidate debts, and complete home purchases. Answered questions from people interested in applying for a mortgage. Ran credit checks and advised prospective customers on ways to improve their credit rating.

Allstate Insurance

Insurance Agent (Nov 2018 to Dec 2021)

At Allstate Insurance I used to do cold calling (Out bond calling), presenting, and selling Allstate Insurance products and services. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Establish client relationships and follow-up with customers as needed.

Leon’s Furniture

Sales Associate (April 2017 to June 2018)

Responsible for dealing with customers from greeting to finishing the sale of Home Appliances by explaining the features and benefits of products on individual needs.

Researched and stayed current on all appliance product and technology information.

Prepared and monitored all sales orders through pickup and delivery process.

Provided coaching and training to new sales associates as needed.

Mortgage Intelligence

Mortgage Agent (August 2016 to March 2017)

Responsible for identifying & managing new clients through development of relationship with community, realtor’s offices, lawyers, accountants & financial planners. Developing strong realtor network of referrals & third party network of referral sources for mortgage origination and to build a pipeline of mortgages business with a focus on new clients.

Providing excellent service to mortgage clients to ensure the best client experience possible. Actively searching for cross-sell and up-sell opportunities. Promoting real estate lending products and insurances.

Establishing and enhancing my presence with the community (participation at local community events, trade shows, realtor conferences and other related events).

Self Employed

Real Estate Investor/Consultant (March 2011 to August 2016)

Experienced in buying and selling new and existing properties through builders and off the market by closely working with realtor’s and developers. Developing strong realtor network to buy and sell properties. I have bought and sell properties in last many years and by going through the mortgage process I know inside out about mortgage process and well aware of documentation and procedure of mortgage approval.

I know the whole process of mortgage application from start to funding the deal as I had a mortgage experience from my previous job as well.

Mortgage Agent

Centum Financial (2010 - 2011)

Generated leads from multiple sources including corporate accounts, personal referrals, cold calling, and inbound inquiries. Matched products with client needs based on assessment credit worthiness ranging from grades A-D. Helped clients refinance loans, consolidate debts, and complete home purchases. Answered questions from people interested in applying for a mortgage. Ran credit checks and advised prospective customers on ways to improve their credit rating. Managed and trained a new hires by helping them putting the deal together and package as well as advising them how to build and present case to Loan Processor

Product Expert

Future Shop/Best Buy Canada – (October 2000 to Feb 2011)

Achieving & maintaining sales target in the home theater department. Responsible for convincing, educating and handling a sale from greet to close of the deal. Administration functions include arranging delivery of product with preparation of all paper work and generating invoice processing customer payment. Voluntarily and successfully train new hires.

Sales Manager/Partner

Future Technology (1995 to 1999)

Islamabad, Pakistan

Attended inbound calls from new and existing customers for job availability in multinational companies, banks and embassies. Responsible for getting new account get in touch with new clients for their job postings. Getting the right people according to client’s requirement. Responded to day-to-day grievance and information calls of customers.

Received cover letter and resume through e-mail and fax from applicants to find suitable job opportunity for them. Interview applicant and setup training and arrangement for 2nd, 3rd appointment with client and get the contract done and finalized agreement. Identified and contacted clients and negotiation with applicant and clients as per the company policy

Accounts and Sales Manager

Business Security Technology (1992 to 1995)

Islamabad, Pakistan

Maintained accounts for two companies (Business Security and Business Support Technology) for different projects. Companies dealt in selling of fire alarm, security, intruder alarm system and logistic support services to oil companies in remote areas. Consolidated accounts of two companies for the different projects. Budgeted and forecasted for different projects, obtained approval from consultants and contractors for equipment, follow-up and accomplishment of project in given period of time. Conducted market research and surveys and developed service and marketing strategies to grow the companies’ profitability from $1.5 million to $2.5 million in 3 years.

Established relationship with multinational companies, Embassies and Government Organizations for sale and installation of Fire Alarm, security systems and remote-control gates. Connecting with Oil Companies in Pakistan for logistic and support services.

Achievements

Three time recipient of Circle of Excellence Award, (top ten sales associate out of 450 associates Canada wide) presented by Future Shop/Best Buy Canada. 2002 - 2008

Finished fourth on the Islamabad region for the gold cup, which was the highest recognition award in honor of achieving the position of top sales performance. 1999

Three time recipient of Achiever’s Club Award for attaining top ranking in overall sales performance presented by Business Security Technology. 1992 - 1995

Consistently have either met or exceed high quality ranking in year-end review conducted by Business Security Technology’s management. 1992 – 1995

Education

Various on-the-job required training. 2000-2006

Career Leader Program Certification – Business Security Technology (ISB) 1994

Master in Business Administration, (Major – marketing & sales) 1993

School of Business & Commerce (Preston University), Islamabad, Pakistan

Bachelor of Commerce, (Majors – accounting, sales and marketing) 1990

University of Punjab, Lahore, Pakistan

References shall be provided upon request

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