Program Director Vice President
Resume:
B.S:
Sociology
University Of New Hampshire
*************@*****.***
Education
Driven Program Director successful at overseeing cost-effective, high-quality programs. Offering extensive experience in managing well-run operations and achieving solid results. specializing in strategic planning, operational leadership and improvements for safety and security projects. Bringing 18 years of experience in Human Services (Youth Corrections). Proven ability to oversee security functions, lead training programs and maintain safety. I provide guidance and support to delinquent juveniles, ensuring that they will transform into productive citizens in the future. I aim to help them cope with their dilemma and encourage them for repentance and renewal.
Eliot Human Services - Program Director, Assistant Program Director, Dorchester, MA
09/2007 - Current
Rowan Baptiste Jr
Summary
Experience
Collaborated with various parties involved in program to evaluate successes and failures as well as develop new partnerships and make proactive changes.
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Oversee fiscal management including petty cash and the programs annual budget (7.2 million)
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• Restructured 3 similar detention programs from failing to functioning
• Supervise staff of 28 (direct, clinical, education, and administrative) Network with community partners to bring outside programming to the detained youth
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Liaised between organizations, partners, stakeholder, and members to promote and improve services and communication.
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Created and implemented group programming to establish community outreach for the youth
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Oversee every facet of the programs operation including educational, clinical, medical and residential according to the programs contract, DYS, DEEC and
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• Eliot's policies and procedures
Conduct, ensure and monitor supervision, evaluation and professional development of staff
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Facilitate and attend administrative, staff, shift change, treatment, agency, department and divisional meetings
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DATA collection for Performance-based Standards (PBS), is a data-driven improvement model grounded in research that holds juvenile justice agencies, facilities and residential care providers to the highest standards for operations, programs and services
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Hire, counsel, discipline and discharge staff in assigned departments subject to the approval of the Vice President of Human Resources
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Oversee and participate in orientation, training and development opportunities for staff
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• Submit timely and accurate supervision documentation and performance
• First Aid
• CPR
• Defensive Disengagement
• PREA and Suicide prevention (appreciation award)
• LGBTQI
• Med Certified
• Narcan Certified
• AED certified
• Fire Safety Officer
• Train the Trainer
• First Aid Mental Health
• Member of the ARC committee( Attachment self-Regulation Competency)
• Engaging and Serving Homeless population - 4/12/18
• Crowd manager Training - 3/8/18
• Implicit Bias Training -3/6/19
On-Line Trainings
• Universal Precautions
• Corporate Compliance
• Work force Violence Prevention
• Fire Safety
evaluations
Develop and maintain positive, productive working relationships with funding and licensing sources
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• Monitored team compliance with safety and health guidelines. Managed staff, financials and key performance indicators to facilitate business operations.
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• Improved training to reduce knowledge gaps and enhance performance. Coached and guided direct reports on day-to-day operations and company policies and procedures.
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• Cultivated and maintained relationships to promote positive work culture.
• Directed special projects and daily operations.
• Handled incoming and outgoing mail, email and faxes.
• Met with stakeholders to address issues and implement solutions.
• Established budgets and tracked expenses to drive operational efficiency. Produced and distributed memos, newsletters, and other forms of communication.
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• Supported work-life balance to improve staff morale.
• Developed program performance goals and methods for achieving milestones.
• Oversaw purchasing and inventory
• Provided informational resources on promotions and services. CERTIFICATION/TRAININGS
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