Data Entry Service Representative

MEUY VANG

**** *** ***** **, **********, CA ***** 916-***-**** *********@*****.***

Skills Summary

● Flexible

● Easily Adaptable

● Dependable

● Fast learner

● Knowledgeable in word, excel, outlook,

and ither Microsoft products

● Comfortable and enjoy learning new

systems

Experience

05/1998 - 02/2015 (merged with First US Community Credit Union) Big Valley Federal Credit Union - Accounting Assistant

• ACH : retrieve, download, and process electronic files of payments and deposits from the Federal Reserve as they become available. Make the conclusion to send the item back or put it though.

• Sharedrafts : process the checks and make the decision to put them through or return it based on the situation.

• Accounts payables : send out checks with the invoices from the correct ledger.

• Balancing : make sure the different ledgers are balanced to make it uncomplicated for month end reports.

• Research : when files are requested for legal reasons, inaccuracy in payments or deposits.

• Levies : process the withholding notice accordingly.

• Visa credit and debit cards: order and process payments.

• Teller/member service representative : reconcile drawer and ATM. Provide customer service through product knowledge, issue resolutions, and cross sell services based on member needs.

02/2015 - 02/2022

First US Community Credit Union - Real Estate Loan Proccesor

• Data entry application’s information into the system.

• Analyze the borrower’s information such as income, assets, and debts per Fannie Mae guidelines.

• Order the supporting documentations to get the file underwritten.

• Fund first and second lien mortgages.

• Support branch staffs with resolving real estate issues.

• Assist as a teller for other branches as needed on weekends. 2

Education

Hiram Johnson West Campus (Sacramento, CA)

Class of 1999

References Available Upon Request

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