Customer Service Payroll Manager
Resume:
Danielle Petrocelli
Brick, NJ *****
Summary: Dynamic and highly qualified payroll manager with extensive knowledge of accounting principles, bookkeeping and human resource responsibilities.
Professional Experience
Spicy Cantina/AFW 2019-Current
Payroll Administrator
Responsible for day-to-day operations of payroll department
• Handle and maintain all confidential information for company
• Prepare and distribute monthly executive reports
• Prepare and process all reports through ADP software as deemed necessary
• Prepare and issue manual checks as necessary
• Process banquet checks
• Calculate bonuses when appropriate
• PTO accruals
• Collect banking information for direct deposit setup and initiate deposits
• Conduct semi-annual audits of all payroll records
• Maintain and distribute updated Alcohol Beverage Control (ABC) list by restaurant; employees and band members
• Oversee weekly and bi-weekly payroll cycle processing ensuring that employees are paid accurately and on time, with the proper payroll deductions and taxation
• Balance payroll accounts by auditing information; identify and resolve discrepancies
• Fulfill wage garnishment requirements
• Maintain all personnel files and related employment documents in compliance with company policy and applicable legal requirements
• Run monthly data capture of all employees to support Federal Affordable Care Act (ACA) requirements
• Ensure compliance with the Affordable Care Act (ACA)
• Determine employee eligibility and monitor health insurance coverage including required mailings, open enrollment, etc.
• Group plan enrollments (health & life), changes, and terminations
o Management
o ADP
o IBA
• Provide eligible employees with an explanation of benefits and instruct them on enrollment and fulfillment procedures
• Inform employees of changes to the benefits structure
• Resolve employee issues with insurance providers
• Initiate and track documentation for leaves of absence due to NJFLA, NJFLI, FMLA and ADA
• Respond to inquiries from employees and staff regarding paychecks, deductions, leave and benefits
• Respond to all regulatory requests for employee information
• Review and evaluate all work-related accident reports; analyzes data, as needed, to ensure compliance with policy and regulatory requirements
• Establish and maintain related W/C files and records. Respond to all related requests
• Maintain company OSHA list for compliance with federal regulations
• Maintain W/C audit file
• Assist controller with human resource information and compliance of employee benefits including
handbook, FMLA, posting notices, etc.
• Provide liaison with external agencies
Empire Entertainment/.Malbar INC 2006-2020
Payroll/Human Resources/Restaurant Manager
Processes all payroll, tip scales, for exempt and non-exempt employees
Creates and maintains polices and procedures, employees schedules
Processes disability and workman’s compensation claims
Responsible for hiring and dissing employees as needed
Provides customer service to guests, books banquets
Monitors inventory
Maintains daily cash from staff
Nail Connection, 2000-2006
Owner
Responsible for all aspects of nail salon business
County of Essex 1990-1998
Payroll Supervisor
Processed payroll for over 400 employees
Posted sick, vacation and overtime for employees
Handled all employees relations, benefits, worker compensation, leaves and disability claims
Coordinated and supervised all HR functions and daily administration
Technical Experience/Skills
Microsoft Office
Excel
ADP Workforce Now; Pay Expert
Human Resources
Leadership
QuickBooks
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