Customer Service Medical Assistant
Resume:
Amy Miller
Customer Service/Sales Associate/Administrative Assistant/Medical Assistant/Cashier/
Housekeeping/Store Clerk/Team Member
Spencer, WV
***********@*****.***
Willing to relocate to sissonville, and ripley, Elizabeth and parkersburg, and evans. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Teller/Customer Service
Manpower - Ripley, WV
January 2012 to December 2018
BANK TELLER/CUSTOMER SERVICE/CASH HANDLING/BANKING Sales Associate
Par Mar Stores
February 2007 to November 2009
I've worked with customers to determine their needs I assisted to make sure that all areas were kept clean and organized I've delivered excellent customer services and ongoing sales and high levels of customer satisfaction HOUSEKEEPER
JACKSON GENERAL HOSPITAL - Ripley, WV
February 2005 to December 2007
CLEANED PATIENTS ROOMS AND I CLEANED ER AREA AND HALLWAYS AND TABLES AND CHAIRS, AND ALSO I MOPPED AND I DUSTED EVERYTHING
Telemarketer
KLP - Parkersburg, WV
February 2002 to September 2004
Responsibilities
Answered phones, greeted customers, Computer experience. Skills Used
Computer
75wpm
Time Management, Microsoft, Excel
Office Assistant
Minnie Hamilton
Billing Clerk
Minnie Hamilton
Housekeeper
Holiday Inn
Housekeeper
Comfort Suites
Office Assistant/Secretary
Weston General
Housekeeping Supervisor
Quality Inn Suites
Cashier/Customer Service
Kmart
Billing Clerk
Minnie Hamilton Health System
Medical Assistant
Manpower
Office Administrator/Receptionist
Manpower
Server
Pizza Hut
Bartender/Server
Millstone Inn
Team Member
Wendys
Team Member
Taco Bell
Housekeeper
Holiday Inn
Registration Clerk
Weston General
Insurance Representative
Flashbanc
Customer Service Representative
Bankers Life
Administrative Assistant
West Brook Health Services
Education
Certificate in Medical Assistant
Mountain State College
Certificate in Business & Office
Jackson Technical Center
Certificate in GED
RCHS
Certificate in Restaurant Management
Roane/Jackson Technical Center
Skills
• computer, keeping records, type 65 wpm. (2 years)
• Phone Etiquette (1 year)
• Cold Calling
• Call Center
• Telemarketing
• Customer Service
• Customer Support
• Customer Care
• Crew Member
• Food Service
• Communication & Computer Skills
• Front Desk
• Microsoft Office (2 years)
• Time Management (1 year)
• Administrative Assistant (4 years)
• Interpersonal Skills (7 years)
• Medical Office Experience (3 years)
• Medical Terminology (1 year)
• Office Experience (3 years)
• Microsoft Excel
• Microsoft Word
• Microsoft Access
• Typing
• Microsoft Outlook
• Medical Billing
• Medical Records
• Office Management
• Restaurant Management
• Insurance Sales (1 year)
• HIPAA (Less than 1 year)
• Retail Sales
• Sales Experience
• English
• Medical Receptionist
• Hospital Experience
• EMR Systems
• Medical Coding
• QuickBooks
• Medical Scheduling
• Clerical Experience
• ICD-9
• Documentation Review
• Vital Signs
• Insurance Verification
• CPT Coding
• Anatomy Knowledge
• Quality Assurance
• Accounting
• Microsoft Powerpoint
• Triage
• Data Entry
• Transcription
• Physiology Knowledge
• Patient Care
Certifications and Licenses
Business Administration
Present
answering telephones, taking messages, faxing documents, filing employee documents and other important papers.
Restaurant Management
Present
I took Restaurant Management in Votech Center I done two years in it. We managed three to six people. I worked on schedules and work duties for everyone. Didn't work on pay because it was only in Votech.
Driver's License
Assessments
Customer Service Skills — Familiar
December 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar
Grit & Work Ethic — Highly Proficient
December 2019
Staying focused on a long-term goal despite difficulties, valuing productive use of one's time, and striving for excellence
Full results: Highly Proficient
Administrative Assistant — Completed
July 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Completed
Customer Focus & Orientation — Familiar
October 2018
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar
Retail Skills: Shelf Stocking — Proficient
October 2018
Measures a candidate's ability to monitor and track inventory levels of merchandise on store shelves to maintain supply.
Full results: Proficient
English Communication Skills: Typing — Familiar
December 2019
Transcribing text using a standard keyboard
Full results: Familiar
Administrative Assistant/Receptionist — Familiar
October 2020
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Customer Focus & Orientation — Familiar
October 2018
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar
Customer focus & orientation — Proficient
January 2021
Responding to customer situations with sensitivity Full results: Proficient
Retail customer service — Completed
January 2021
Comprehending and responding to retail customer needs Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
Business & Office (2 years)
Contact this candidate