Amy Miller

Customer Service/Sales Associate/Administrative Assistant/Medical Assistant/Cashier/

Housekeeping/Store Clerk/Team Member

Spencer, WV

adsny8@r.postjobfree.com

304-***-****

Willing to relocate to sissonville, and ripley, Elizabeth and parkersburg, and evans. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Teller/Customer Service

Manpower - Ripley, WV

January 2012 to December 2018

BANK TELLER/CUSTOMER SERVICE/CASH HANDLING/BANKING Sales Associate

Par Mar Stores

February 2007 to November 2009

I've worked with customers to determine their needs I assisted to make sure that all areas were kept clean and organized I've delivered excellent customer services and ongoing sales and high levels of customer satisfaction HOUSEKEEPER

JACKSON GENERAL HOSPITAL - Ripley, WV

February 2005 to December 2007

CLEANED PATIENTS ROOMS AND I CLEANED ER AREA AND HALLWAYS AND TABLES AND CHAIRS, AND ALSO I MOPPED AND I DUSTED EVERYTHING

Telemarketer

KLP - Parkersburg, WV

February 2002 to September 2004

Responsibilities

Answered phones, greeted customers, Computer experience. Skills Used

Computer

75wpm

Time Management, Microsoft, Excel

Office Assistant

Minnie Hamilton

Billing Clerk

Minnie Hamilton

Housekeeper

Holiday Inn

Housekeeper

Comfort Suites

Office Assistant/Secretary

Weston General

Housekeeping Supervisor

Quality Inn Suites

Cashier/Customer Service

Kmart

Billing Clerk

Minnie Hamilton Health System

Medical Assistant

Manpower

Office Administrator/Receptionist

Manpower

Server

Pizza Hut

Bartender/Server

Millstone Inn

Team Member

Wendys

Team Member

Taco Bell

Housekeeper

Holiday Inn

Registration Clerk

Weston General

Insurance Representative

Flashbanc

Customer Service Representative

Bankers Life

Administrative Assistant

West Brook Health Services

Education

Certificate in Medical Assistant

Mountain State College

Certificate in Business & Office

Jackson Technical Center

Certificate in GED

RCHS

Certificate in Restaurant Management

Roane/Jackson Technical Center

Skills

• computer, keeping records, type 65 wpm. (2 years)

• Phone Etiquette (1 year)

• Cold Calling

• Call Center

• Telemarketing

• Customer Service

• Customer Support

• Customer Care

• Crew Member

• Food Service

• Communication & Computer Skills

• Front Desk

• Microsoft Office (2 years)

• Time Management (1 year)

• Administrative Assistant (4 years)

• Interpersonal Skills (7 years)

• Medical Office Experience (3 years)

• Medical Terminology (1 year)

• Office Experience (3 years)

• Microsoft Excel

• Microsoft Word

• Microsoft Access

• Typing

• Microsoft Outlook

• Medical Billing

• Medical Records

• Office Management

• Restaurant Management

• Insurance Sales (1 year)

• HIPAA (Less than 1 year)

• Retail Sales

• Sales Experience

• English

• Medical Receptionist

• Hospital Experience

• EMR Systems

• Medical Coding

• QuickBooks

• Medical Scheduling

• Clerical Experience

• ICD-9

• Documentation Review

• Vital Signs

• Insurance Verification

• CPT Coding

• Anatomy Knowledge

• Quality Assurance

• Accounting

• Microsoft Powerpoint

• Triage

• Data Entry

• Transcription

• Physiology Knowledge

• Patient Care

Certifications and Licenses

Business Administration

Present

answering telephones, taking messages, faxing documents, filing employee documents and other important papers.

Restaurant Management

Present

I took Restaurant Management in Votech Center I done two years in it. We managed three to six people. I worked on schedules and work duties for everyone. Didn't work on pay because it was only in Votech.

Driver's License

Assessments

Customer Service Skills — Familiar

December 2018

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar

Grit & Work Ethic — Highly Proficient

December 2019

Staying focused on a long-term goal despite difficulties, valuing productive use of one's time, and striving for excellence

Full results: Highly Proficient

Administrative Assistant — Completed

July 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Completed

Customer Focus & Orientation — Familiar

October 2018

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar

Retail Skills: Shelf Stocking — Proficient

October 2018

Measures a candidate's ability to monitor and track inventory levels of merchandise on store shelves to maintain supply.

Full results: Proficient

English Communication Skills: Typing — Familiar

December 2019

Transcribing text using a standard keyboard

Full results: Familiar

Administrative Assistant/Receptionist — Familiar

October 2020

Using basic scheduling and organizational skills in an office setting Full results: Familiar

Customer Focus & Orientation — Familiar

October 2018

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar

Customer focus & orientation — Proficient

January 2021

Responding to customer situations with sensitivity Full results: Proficient

Retail customer service — Completed

January 2021

Comprehending and responding to retail customer needs Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

Business & Office (2 years)

Contact this candidate