Nursing Assistant Customer Service
Resume:
Pierre Anezil
Conroe, TX *****
************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Nursing Assistant (CNA)
Vineyards post acute care center - Petaluma, CA
September 2011 to Present
• Providing great patient care.
• Answering patient calls and determining how best to help them.
• Providing physical support for patients or residents with daily activities and personal hygiene, including, dressing, getting out of bed, - using the toilet, walking, standing or exercising.
• Turning and repositioning bedridden
• Obtaining a wide range of information from physicians, caregivers and nurses about patient condition, treatment plans, and suggested activities.
• Measuring and recording food and liquid intake and urinary and fecal output and reporting changes to medical or nursing staff.
• Recording vital signs, including blood pressure, pulse, temperature, and respiration rate as requested by staff.
Education
Solano College School of Nursing - Vallejo, CA
Business
DeVry University
Diploma
Casa Grande High School
Skills
• ACCOUNTING (Less than 1 year)
• ACCOUNTING SYSTEMS (Less than 1 year)
• AND ACCOUNTING (Less than 1 year)
• ANNUITIES (Less than 1 year)
• AUDIT (Less than 1 year)
• Quickbooks
• Customer Service
• Microsoft Office
• Microsoft Word
• Data Analysis
• Excel
• Sales (4 years)
• Home Health
• CNA
• Certified Nursing Assistant
• Financial Planning
• Tax Experience
• French
• Microsoft Windows
• Financial Analysis
• Leadership
• Machine learning
• Forecasting
• Financial Report Writing
• Statistics
• Budgeting
• Python
• Microsoft Excel
• Accounting software
• Data entry
• Bookkeeping
• Business Analysis
• Accounts Receivable
• Sales (4 years)
• Outside sales
• B2B sales
• Analytics
• English
• Telemarketing
• Driving
• Account Management
• Administrative & Business Operations (2 years)
• Communication skills
• Commercial driving
• Box truck
• Microsoft Outlook
• Writing skills
• Computer skills
• Typing
• Supervising experience
• Adobe Captivate
• Call center
Certifications and Licenses
Certified Nursing Assistant (CNA)
January 2011 to December 2019
Certified Nursing Assistant. Assisted with personal tasks such as dressing and bathing. Participated with patient in leisure activities and transportation so that they can remain engaged in their communities. Oversaw medication and patient vital signs under the supervision of a healthcare practitioner
CPR
AED Certification
State Tested Nursing Assistant
BLS Certification
Assessments
Principles of Accounting — Completed
May 2020
Preparing financial records according to federal policies Full results: Completed
Delivery Driver — Completed
November 2020
Interpreting instructions or signs and solving problems Full results: Completed
Work Style: Reliability — Completed
November 2020
Tendency to be dependable and come to work
Full results: Completed
Sales skills — Familiar
January 2022
Influencing and negotiating with customers
Full results: Familiar
Call center customer service — Familiar
January 2022
Demonstrating customer service skills in a call center setting Full results: Familiar
Customer service — Completed
January 2022
Identifying and resolving common customer issues
Full results: Completed
Real estate — Completed
January 2022
Matching listings with specifications
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
RELEVENT SKILLS AND QUALIFICATION
Collect and analyze data to detect deficient controls, duplicated effort, extravagance, fraud, or noncompliance with laws, regulations, and management policies. Conference with company officials about financial and regulatory matters. Examine and evaluate financial and information systems, recommending controls to ensure system reliability and data integrity.
Examine inventory to verify journal and ledger entries. Inspect account books and accounting systems for efficiency, effectiveness, and use of accepted accounting procedures to record transactions.
Review data about material assets, liabilities, capital stock, surplus, income, and expenditures. Prepare, analyze, and verify annual reports, financial statements, and other records, using accepted accounting and statistical procedures to assess financial condition and facilitate financial planning. Report to management about asset utilization and audit results Prepare detailed reports on audit findings.
Evaluate taxpayer finances to determine tax liability, using knowledge of interest and discount rates, annuities, valuation of stocks and bonds, and amortization valuation of depletable assets. Direct activities of personnel engaged in filing, recording, compiling and transmitting financial records. Review taxpayer accounts, and conduct audits on-site, by correspondence, or by summoning taxpayer to
office.
Produce up-to-the-minute information, using internal computer systems, to allow management to base decisions on actual, not historical, data.
Six years Personal Care Assistant at Residential Care Facility Experienced Hospital Security Officer, responsible for patient monitoring and orderly conduct Excellent communication skills with great ability to intuit and accommodate customers requests Extraordinarily patient and compassionate for people in need Exceptional customer service skills
Superb computer skills include Windows XP, MS Word, MS Outlook, Photoshop, Adobe, Image Ready
Fluent in English, French and Creole languages
Dependable worker with excellent references
Contact this candidate