Dow Chemical Care Representative

Kori P. Harvey

*************@*****.***• 248-***-****

Pleasant Ridge, MI, 48609, US

Versatile and accomplished professional with experience in leading all facets of customer service, business development, product management, marketing, purchasing, and global key account management for top-tier global organization in petrochemical industry while attaining challenging objectives, stimulating growth, and promoting value.

Instrumental leader; adept at increasing sales volume, delivering exponential territory/business growth, and ensuring solid presence across international markets by developing and implementing global strategies and efficient processes. Excel at anticipating and capitalizing on market, consumer, and industry trends to provide sustainable solutions and gain competitive market share. Proven success directing diverse projects from conception to completion while securing outstanding results and achieving scope. Skilled in identifying target audiences and spearheading product marketing campaigns across different channels and segments. Expert at devising, deploying, and controlling initiatives related to supply chain with keen focus on procurement efforts. Proficient at forging and nurturing professional relationships with stakeholders at all levels.

Areas of Expertise

Global Key Account Management Automotive

Sales & Business Development

Meeting & Exceeding Sales Targets

Development/Execute Sales Strategies

Cross-functional & Global Coordination

Product Management & Marketing

Market & Commercial Segment Strategy Development

Create Product Literature, Application Profiles & Processing Guides

Development of Employees

Continuous Process Improvement

Change Management

SAP, Salesforce & Power BI

Career Experience

BASF Corporation- Southfield, MI 2017 – Present

Automotive Global Key Account Manager

Manage sales worth $40M+ for Automotive Tier companies for Coating’s supplying across domestic and European OEMs. Lead a high-performance team of 5 salespeople and 10 technical service reports. Oversee execution of strategic/tactical initiatives to increase sales volume and ensure attainment of targeted KPIs. Steer review and analysis of reports, trends, and matrices to deliver valuable market insight. Spearhead process associated with sales forecasting based on market intelligence to orchestrate short- and long-term gains and emphasize profit maximization opportunities.

Implemented 3–5-year strategic recommendations by leveraging in-depth experience of coating’s market while reporting to key stakeholders on automotive tier product trends, customer base, and competition.

Optimized strategic growth and profitability of waterborne and medium solids coating's business by developing and deploying sales strategy for North American Tier Automotive Market.

Acted as key Project Manager to implement cross-region strategies and strengthen coating’s business positioning with a new Chinese Tier Customer while delivering an enhanced sales volume of $4M+ between two sites.

BASF Corporation - Wyandotte, MI 2013 – 2017

Procurement Strategy Manager

Headed full spectrum associated with creation and implementation of procurement strategies for facility management, temporary labor, catalyst services and waste services while controlling and managing $230M in spend. Managed 5 Procurement Buyers.

Delivered cost control and reduction initiatives to deliver substantial savings of $14M+.

Collaborated with HR to evaluate performance of $65M Contingent Labor Program in the US, Canada, and Puerto Rico. Replaced incumbent supplier with a new supplier that provided $2.6M savings in first year.

Led full lifecycle of North American Integrated Facilities Management initiative with Corporate Real Estate, including acquisition of one vendor for multiple site locations to execute non-manufacturing facility operations, maintenance, and workplace services across lab and office buildings while securing $3.2M from five-year contract worth $45M.

BASF Corporation - Wyandotte, MI 2011 – 2013

Product Manager/ Marketing Manager (Hybrid Role)

Delivered exceptional leadership support in global management key product lines, contributing $90M+ worth of sales in a collective of $444M for Engineering Plastics Business Unit in automotive. Engaged in planning and execution of global markets competitive analyses. Aided in maintenance of costs for product line. Coordinated variance reports of actual sales performance vs. forecasted. Oversaw functions surrounding transfer pricing and product inventory management. Participated in decision-making process to increase price for current customer base by orchestrating raw material changes in the market.

Closed deal worth $2.1M for lighting bezel application with automotive customer. Managed the development and marketing of new product to sales organization and customer.

Led Global Business Excellence Project for North America to automate rules in SAP and utilization of reporting tool.

Supported sales organization/reps. by developing product line literature/presentations and sales training materials, presenting to new/existing customer base on application profiles, and technical processing guides.

BASF Corporation - Boston, MA 2008 – 2011

Territory Development Manager

Managed sales operations of the Northeast Territory for Engineering Plastics and Urethanes Business Unit. Served as key point of contact for global business communication and relationship management in automotive and industrial market. Led planning and execution of product strategies. Acted as Medical Market Expert for Business Unit. Directed development of two marketing strategies with current/forecasted demand for surgical instrumentation and orthopedic/dental applications, trends leading to new material requirements, key performance criteria for healthcare applications, core product range, and material selection guide.

Penetrated a new industrial fastener account, created a new material in liaison with technical service and product development to meet technical needs of customer, and closed business at a new account with a new product in less than one year at 2M+ lbs. of product with $2.4M in sales.

Successfully closed share shift business from main competition at 1.2M+ lbs. of product worth $1.4M in sales.

BASF Corporation - Wyandotte, MI 2005 – 2008

Customer Care Representative

Oversaw order receipt and handling process for urethane domestic and export automotive accounts.

Recognized by the Customer Care Organization as a member of the BASF emerging talent pool. Chosen to be part of the Commercial Development Pilot Program for employees willing to move into a sales position.

The Dow Chemical Company – Chicago, IL 2001 – 2005

Sales Representative II

Executed operations related to sales management of polystyrene resin for Spanish and Canadian Automotive Accounts. Serviced and handled accounts with annual sales worth $40M+.

Achieved sales growth in the plastics sector by closing two new accounts in the jewel box market in Mexico worth $4.1M.

Led two Six Sigma projects for Green Belt Certification on transportation detention costs to save $1M+.

Completion of Dow Chemical Commercial Development Program (CDP) which consisted of various marketing projects, sales courses, and a rotational program in customer service/logistics while shadowing Global Key Account Manager.

Education

Bachelor of Business Administration, Dual Major: International Business & Business Management, Minor: Spanish

Northwood University, Midland, MI (magna cum laude)

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