Assistant director

MICHELLE SPIVEY

adsnvl@r.postjobfree.com 317-***-**** Indianapolis, IN 46221

Summary

Forward-thinking Assistant Director generates high-quality work. Leverages tenacious approach and strong attention to detail to

drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving skills.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills.

Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training,

monitoring and morale-building techniques to maximize employee engagement and performance.

Skills

© Training and development © Multitasking

© Project Management © Team management

© Business Development © Decision-making

© Strategic Planning

Experience

Assistant Director HHS Environmental Services - Greenwood, IN 12/2021 - Current

Managed schedules by completing work accurately and on time.

Monitored team compliance with safety and health guidelines.

Coached and guided direct reports on day-to-day operations and company policies and procedures.

Handled incoming and outgoing mail, email and faxes.

Directed special projects and daily operations.

Developed and implemented strategic sales plan to accommodate corporate goals.

Housekeeping Supervisor Valle Vista Health Systems - Greenwood, IN 06/2021 - 12/2021

Supervised and supported housekeeping personnel to maximize quality of service and performance.

Stocked room attendant carts with supplies to keep carts organized and clean.

Created schedules, shift reports and other business documentation to coordinate housekeeping needs.

Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.

Verified each completed room against standard plans to maintain consistency.

Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.

Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.

Managed team of employees, daily progress reports and overall project planning.

Executive Housekeeper Hampton inn Indianapolis south - Indianapolis, IN 01/2013 - 06/2021

Employed deep-cleaning techniques for areas in need of additional sanitation.

Washed and polished glass windows and doors to keep entryways clear and professional.

Ordered supplies through approved vendors and submitted invoices for payments.

Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing

trash.

Replaced sheets and pillowcases daily and used hospitality comers on beds to provide comfort for guests.

Swept and damp-mopped private stairways and hallways.

Supplied extra towels and toiletries when requested to optimize guest comfort.

Checked inventory for required supplies and made lists for needed cleaning products.

Communicated with maintenance team on damages to repair.

Sanitized and cleaned sinks, mirrors, toilets and showers.

Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

Education and Training

Perry Meridian High School Indianapolis, IN

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