Warehouse Manager General

Christopher C. Thompson

***************@*****.*** • 662-***-****

LinkedIn • Olive Branch, MS 38654

Warehouse Management

Growth-focused and forward-thinking leader with extensive experience in directing all facets of warehouse operations.

Stellar track record in logistic planning, managing inventory, and leading supply chain distribution. Expert in developing and implementing improvement plans and developmental initiatives. Excel at monitoring transportation operations, reporting metrics, and uncovering/mitigating issues. Adept at leading and empowering cross-functional teams and driving growth opportunities. Collaborative communicator, able to build and foster trusted relationships with team, client, and stakeholders. Highly flexible and adaptable professional, thrive in fast-paced and challenging environments. Recognized for optimizing organizational efficiency, lessening operating cost, and ensuring health and safety of employees.

Areas of Expertise

Warehouse Management

Inventory Control

Resource Allocation

Budgeting & Forecasting

Workplace Safety Security

Process Improvement

Team Leadership & Training

Stakeholder Engagement

Risk Analysis & Mitigation

Career Experience

McLane Foodservice, Memphis, TN 2020 – Present

Warehouse Manager

Implement diverse SOPs/plans in 225K sq. ft. facility for optimizing staff retention, performance, and compensation while serving as Warehouse Manager. Direct team of 120+ members to increase productivity. Develop alternate wave loading dock format for enhancing load quality for customer deliveries. Train and empower new supervisors in performing daily duties as team lead. Monitor and improve team performance in line with company policy, resulting in 3% enhancement each PD.

Optimized productivity and operating costs by up to 10% and 2% accordingly through efficient Argent/Easy Metric systems.

Introduced and led multiple projects, including recognition program, transportation improvement plan, succession planning, cost reduction, and performance management training; reported to GM, DO, HR Manager, and Regional VP.

Mentored and enabled seven internal teammates to promote to leadership positions while minimizing turnover.

Increased sales compliance accuracy level from 86.59% to 99.90% by meeting expectations.

Enhanced scan accuracy by 14% within 90 days of employment through efficient services.

Reduced warehouse CPC by 28% and boosted productivity by 27%.

UNFI/Supervalu, Indianola, MS 2009 – 2019

General Manager, 2018 – 2019

Oversaw overall inventory control operations, including material flow, logistic/storage planning, and launch execution within 500K sq. ft. building by steering 300+ members. Monitored expenses, reorganization of team, and expanding cubage per load as well as decreasing financial objectives. Directed day-to-day activities of company associates and two third party-employers. Planned and implemented facility directives to maintain weekly service levels by 95.5% as compared to 80.9%, and maintained retention up to 23% through courtesy, dignity, and respect principles.

Achieved promotions thrice from Warehouse Superintendent to Warehouse Manager, and then to General Manager.

Met metrics expectations by conducting seven basis points of performance and employee recognition program.

Ensured compliance of standards for lessening OSHA/DIFR below 5% by executing safety programs.

Warehouse Manager, 2015 – 2018

Managed and boosted morale of 250+ associates to ensure efficient performance. Executed customer scheduling and forecast process. Delivered wave loading flow from production to shipping dock, gaining 95% on time deliveries.

Evaluated dashboard systems to optimize operating costs and productivity by up to 5% and 10%.

Acted as interim GM on two different occasions and enhanced productivity by 10%.

Warehouse Superintendent, 2009 – 2015

Steered all shipping, receiving, and sorting functions while confirming balance of volume, on-time deliveries, routing efficiency, and cubing. Oversaw polling schedules, trailers maintenance, reviewing and updating cube goals/budgets, service stores, and time delivery targets. Defined daily routes and cost-effective building of loads. Led on-time delivery of shipments to 300+ stores by supervising outbound team activities. Built and fostered relationships with building members and transportation team.

Implemented shipping and receiving functions to identify and fulfill operational requirements of 500K sq. ft. fast past DC with 250+ employees.

Minimized injuries and health issues by following standards and offering safety programs.

Additional Experience

Consultant, MINC, Memphis, TN

Warehouse Analyst/FL Supervisor, Supervalu, Indianola, MS

Co-owner, Indianola Medical Solution, Indianola, MS

Education

Associates Degree in Business Administration

Associates Degree in Computer Programming

MS Delta Community College, Moorhead, MS

Certifications

OSHA Certified

HACCP Certified/SHRM Trained

Leadership Consortium Graduate

Zinger Miller Leadership Training

MS Business Entrepreneur Graduate

FSMA Certified Member – SAI Global

MS Minority Certified Business Owner

National Pharmacy Institute Certified

McHugh Master Standard Data Training

Distribution Management Training Graduate

Volunteer/Consultant-Jobs for MS Graduates

Maintaining Union Free Environment Training

Technical Proficiencies

Argent, E-serve, Selector Pro, MS Office Suite, Red Prairie, DLX Reporting, Kronos

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