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JEMELYN TALADUA PANGAN

adsnt7@r.postjobfree.com

974-********

Building 7,street 845 Doha

Objective

Proven ability to provide direct patient care in a fast-paced environment. Calm and level-headed with ability to handle difficult patients and high-stress headed with ability to handle difficult patients and high-stress develop strong relationships with patients and their families.

Professional Profile

Self-confident, excellent team player and ability to learn new things quickly.

• Dynamic and self-motivated, able to work with minimum supervision and multi-task work, prioritizing work according

to requirements.

• Creative and innovative with modern technologies.

• Highly confident and persuasive team-builder, able to motivate and communicate to achieve exceptional business

performance.

• Dependable and reliable in supporting and enabling team effort to produce genuine development coupled with

excellent communication skills.

Education

Nursing Assistant Professional Diploma Certificate from IQHP Diploma in Higher Secondary

Certificate of Basic life support (CPR) with safe use of AED

Experience

AL MALAKIYA CLINIC SALWA

06/2022 - Present

Medical Receptionist

• Quickly answering or properly referring question issues.

• Greetings patients professionally both in person and on the phone.

• Optimizing provider schedules and patient satisfaction with efficient scheduling.

• Notifying providers of patients’ arrivals.

• Comforting patients by anticipating anxieties and effectively answering questions.

• Ensuring availability of treatment information by retrieving and updating patient records.

• Verifying financial records and collecting patient charges while filing expediting third-party claims.

• Getting approval of some insurance and preparing claims. AL MAMOUN PEDIATRIC SPECIALTY CENTER

02/2021 - 06/2022

Medical Receptionist/ Secretary

• Welcoming Patients and visitors, answering the telephone, and answering any inquiries.

• Scheduling appointments and keeping those appointments on time.

• Assisting patients with completing necessary forms and documents.

• Keeping a clean and calm reception area.

• Processing billing and payments, using medical software.

• Liaising with Medicare and private health funds.

• Faxing, scanning, filing, and mailing documentation.

• Equipment sterilization.

• Monitoring and ordering stationery and clinical supplies.

• Booking and organizing staff and doctor meetings.

• Maintaining information confidentiality at all times.

• Processing insurance and reimbursement.

• Handling and processing QLM and other insurance in Qatar. Patrice Alexander Gatemall VIP Gents Salon

12/2017 - 10/2019

Receptionist

• Greet visitors appropriately

• Determine visitor needs in a professional manner.

• Maintain visitor register.

• Ensure back up when absent from reception desk.

• Offer refreshments to visitors where appropriate.

• Direct visitors to the correct person.

• Answer and address incoming phone calls in a timely and polite manner

• Clearly determine the purpose of the call.

• Deal with queries and provide correct information.

• Forward calls to the appropriate person.

• Take and deliver messages accurately and completely

Certificate Training

Job Training in Doha CLINIC Hospital as a Nursing Assistant

Skills

• Attention to details

• Verbal and written communication

• Consistency

• Interpersonal

• Record-keeping

• Understanding of common disorders

Declaration

I hereby declare that the information above is true to the best of my knowledge.

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