Customer Service Fulfillment Center

Aarica Parker

**** ******* ****** *** *** Fort Worth, TX 95207

************@*****.*** 702-***-****

Objective

I am applying for a full-time position in a customer service oriented environment at an organization dedicated to its customers satisfaction and its employees professional growth. I have over 10 years of experience in customer service, management and warehouse work. I am a flexible and professional candidate with multitasking skills, POS systems experience, and experience in hospitality, quality control, and production line packing industries.

Experience

Amazon, Fulfillment Center September 2018 – Present

Warehouse Team Member

Assisting with customer transactions (i.e. purchases and returns)

Organizing, packing, and shipping customer orders

Working in a team environment and ensuring that customer orders are fulfilled

Lee's Liquors November 2017 – July 2018

Shift lead

Opened and closed the store and ensured that the operation of the store was seamless

Prepared Shift Change Reports and minimized cashier’s errors

Cleaned and maintained equipment, floors, restrooms, registers

Provided and understood the importance of providing excellent customer service as

Taco Bell January 2013 – October 2017

Shift lead

Prepared and served food in a fast-paced restaurant environment

Handled and managed cash large amount of cash

Managed the day to day operations of the restaurant, which included preparing reports to

Precision Operations June 2011 – June 2012

Research Associates

Made outbound calls

Conducted public opinion surveys

Skills

Strong interpersonal and communication skills

Ability to work well collaboratively and individually

Advanced knowledge of various POS systems

Time management and prioritization

Education

Bakersfield High School

High School Diploma (1991)

General education, college prep classes and involved in school activities.

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