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Customer Service Office Assistant

Location:
Palmetto, GA
Posted:
September 20, 2022

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Resume:

Wendy Faust

*** ****** ******* ****.

Sharpsburg, Ga 39277

Cell number: 706-***-****

OBJECTIVE: To be gainfully employed within an organization where my administrative skills and abilities are to work well with people that will ultimately make me an asset employee.

PROFESSIONAL SKILLS:

*Proficient in all standard office equipment and most standard office software. Quickbooks Online is an example of which I use daily.

*Strong communication skills; Complaint resolutions; set customer service levels

*Positive attitude, high energy, enthusiastic, quick learner

*Performs well in a team environment as well as independently

PROFESSIONAL EXPERIENCE

January 2020 - January 2022 (Temporarily closed due to fire)

Red Door Consignments, Tyrone, Ga

● Cahier

●Customer Service

●Handled high volume transactions while providing excellent customer service

●Responsibility for closing my department on my shift

August 2018 - December 2020 Truett's Luau Chick-fil-a - Fayette Piedmont Hospital

*Cashier

*Handle high volume transactions while providing excellent customer service

●Responsibility for closing store on my shift

March 2017 - August 2018

Assisted my Fiancé and daughter begin a new business called "WOW" Inflatables. Will explain further on request.

January 3, 2012 to GreenLife Lawn Care, Inc., Newnan, Ga March 17, 2017 Office Manager (promoted from Office Assistant)

*Customer Service dealing with customers, multi-vendors and corporate structures

*Review all customer accounts and negotiated pricing annually

*All Account Receivables / Payables; Handle most banking transactions; Invoiced all customer accounts

*Assist the owner with various projects and reports

*All scheduling of 600 lawn maintenance sites located in 3 states

*Communicating with insurance companies regarding all issues

*Obtain City, County and State licenses and permits when needed

*Obtain all Vehicle Tags and Registration

July 6, 2008 to Taylor Exterminating, Fayetteville, Ga

December 31, 2010 Office Assistant/Bookkeeper

*Schedule technicians for service calls

*All customer service issues for resolution

*Post payments to customer accounts; handled collections

*Create aging reports and other reports

*Assist other team members as needed

*Assist agriculture department

EDUCATION: Graduated Riverdale High School, Riverdale, Ga.

REFERENCES: Available on request



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