George F. Galligan Jr

Nationality: USA • Veterans Preference Points: 5-point veteran.

Highest Grade Held: E4

Clearance: Secret

adsnpe@r.postjobfree.com • 229-***-****

Albany, GA

v

Summary

Senior operations and logistics leader with expertise in retail management, inventory maintenance, and performance and budget management. A proven track record of directing cross-functional teams for three of the largest retailers worldwide, committed to promoting diversity, equity, and inclusion practices throughout organizations. Dedicated to employee engagement, adept at recruitment, training and development, and progressive people management.

Work Experience

Concrete Enterprises March 2021 - Present

Sales Manager

Perform inventory control across plants, overseeing ordering and customer service. Sell, order, and oversee delivery of inventory, and prepare sales with vendors and dealers.

Championed customer service, aiding clients from beginning of sales experience to end selling brick, block, stone, and aggregate.

Optimized sales, traffic flow, and freight load across locations, through direction and logistics coordination of shipping ensuring low shipping costs.

Navigated inventory control, resolving dead inventory while promoting selling techniques for products.

Handles and resolves customer complaints regarding product and services.

Supervisor: Jason Wiggins; adsnpe@r.postjobfree.com

The Home Depot, Albany and Moultrie, GA March 2012 – March 2021

Store Manager

Oversaw annual budgets, inventory flow, supervising planned expenses, inventory control, sales, merchandising, safety compliance, and customer service. Led team of 200 to 800 employees, conducting recruitment, training, and performance management. Promoted sales and profit strategies to ensure store goals are met. Served as the primary leader across all operational areas of the store including the Front End and Lot, Receiving and Freight, Service and Order Fulfillment, Vault and Back Office, and Tool Rental. Provided general leadership of associates, upholding operating standards, and maintaining the systems, tools, and processes that support Front End and Receving. Formulated operational strategies and objectives, completing tasks to ensure direct reports are educated on the processes, behaviors, and expectations for meeting customer needs. Supervised training and coordination of all warehouse and logistics of the location assigned ensuring organized work flow, issue resolution, and procedure implementation.

Promoted from Operations to Store Manager within one year.

Selected to be District Trainer, establishing leadership program for associates with courses on business acumen, cost, inventory control, and performance management.

Mentored nine associates to be promoted to Assistant Store Manager (ASM), and one ASM to Store Manager.

Won four awards between 2016 to 2020 for highest percentage in margin across the region and stellar inventory controls.

Revamped struggling stores with lowest dollar amount percents in region to become one of the highest performing stores.

Supervisor: Derek Fleming 904-***-****

Hours: 55/week

Sears Holdings, Albany, GA September 2010 – March 2012

Store Manager

Led team of direct reports, supervising retail, operations, and logistics budget. Established store sales goals based on sales and inventory forecasts. Devised routine reports and performed technical research for consumer inquiries, and requisition and procurement processing. Maintained accounting and supply documentation, custody records, and reconciliations to ensure compliance with Occupational Safety and Health Administration (OSHA) and Department of Transportation (DOT) policies and procedures. Supervised high-volume retail inventory and warehouse flow.

Selected to travel to Chicago to positively influence organizational culture across stores.

Prepared directives on procedures, and other written guidelines and recommendations introducing new initiatives and recommending effective operations consistent with policies and objectives.

Helped develop strategies and tools for employee recruitment, engagement, and retainment of highly skilled and performing workforce to support IRS mission.

Supervisor: Ken O’Brian

Hours: 55/week

Bed, Bath, and Beyond, Dothan, AL September 2010 – March 2012

Manager

Directed operations, department merchandising, layout and customer flow, and promotional strategies for a store with an annual budget. Led multiple teams to achieve sales, customer service goals, and the implementation of new store initiatives. Oversaw scheduling of store associates and execution of store plans and priorities. Troubleshot and resolved complex operational issues independently, and approved merchandise processing and procedures. Provided advanced guidance to junior management team members on operations and employee issues. Performed hiring, disciplinary activities, training, performance management, employee relations, and termination activities as well as participation in Human Resources investigations as required.

Was selected to fast-track program to become District Manager, recruited to Sears prior to completion.

Supervisor: Brian Austin

Hours: 55/week

Lowe’s Home Improvement, Enterprise, AL June 2003 – November 2009

Store, Operations, and Sales Manager

Headed a team of 200 to 300 employees for a store with an annual budget, overseeing inventory controls, merchandising, safety, and customer service. Collaborated with senior leadership on merchandise changes to align with sales patterns. Led recruitment initiatives for all store positions across levels to ensure exceptional customer service. Performed budget management to achieve store sales to adapt to audits, systems planning, changing margins, special orders, commercial and installed sales, and general retail management. Analyzed program delivery, price auditing, store resets, product services, and inventory cycles.

Received award for exceptional customer service presented by the Regional Vice President of Lowe’s.

Selected to be in Lowe’s Double Digit Comp Club through achieving year-to-date double digits percentage above sales and profit margin.

Supervisor: Michael Brenner

Hours: 55/week

Additional Experience

Operations Manager, The Home Depot, LaGrange, AL 2002 - 2003

Loss Prevention Manager, The Home Depot, Albany Ga. & Valdosta Ga. 2000 - 2001

Logistics and Supply Specialist, United States Marine Corps, Camp LeJeune, NC and Albany, GA 1994 - 1998

References

Robert Friedlieb, Store Manager

Home Depot

2455 Paces Ferry Rd SE, Atlanta, GA

229-***-****

Jerry White, CFO

Concrete Enterprises

636 Fussell Rd, Leesburg, GA

229-***-****

Steve Good, Department Manager

Home Depot

2455 Paces Ferry Rd SE, Atlanta, GA

229-***-****

Affiliations

Habitat for Humanity, Board Member, 2012 - Present

Additional Information

Qualifications:

Base Dispatcher, Civilian and Marine Logistics Motor Vehicles, Marine Corps Logistics Base, Albany, GA, 1997 - 1998

Operational logistical support and processes, Marine Corps 1994 – 1998

Supply chain management and systems, technical publications development, and publication process, Marine Corps 1994 - 1998

Quality Control Non-Commissioned Officer, Marine Corps, 1994 - 1997

Logistics concepts, policies, and procedures, organizational (operator/crew) and intermediate (field) level maintenance, Marine Corps, 1994

Certifications/Licensure:

Occupational Safety and Health Administration (OSHA) Certified, 2012

Forklift Certified, 1999

Honors & Awards:

Sales Performance Luxury Trips, Home Depot, 2013, 2015, 2017, and 2019

Annual Sales Performance Award, Home Depot, 2019

Good Conduct Medal, United States Marine Corps, 1998

National Defense Service Medal, United States Marine Corps, 1998

Meritorious Mast, United States Marine Corps, 1995

“I certify that, to the best of my knowledge and belief, all of my statements are true, correct, complete, and made in good faith.” August 13, 2021

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