CV OF:

NAME: SILAS MABELELE MAPUROMA

Present Position

Service Delivery Consultant

SURNAME:

MAPUROMA.

DATE OF BIRTH:

****- **-**

MARRIED

Yes

HEALTH:

HEALTHY

DRIVER'S LICENCE

CODE 8

Own Car

Yes

ID NO:

620**********

TEL NO

011-*******

CELL NO:

072*******

E.Mail Address

adsnoh@r.postjobfree.com

Residential Address

8 HONEY SUCKLE

PALM RIDGE

ABERTON

1458

Position Apply For Technical Support(Backup Administrator)

Reference:S8/3/2013/871

QUALIFICATION

STANDARD 10 IN KHAMANE HIGH SCHOOL 1986 AT SKILPADFONTEIN (MARAPYANE)

COLLEGES EDUCATION.

1:DATABASE, LOTUS NOTES AND SPREAD SHEET AT ZODIAC COLLEGE IN PRETORIA 1991

2.A+

3. OFFICE ADMINISTRATION DIPLOMA.

5.MCSE 2003 CERTIFIED and

MCTIP Certified

6.ITIL ver 3 indroduction No exam yet

7.MS SQL 2000, and 2005

8.Domino Server, Lotus 8.5.2

9.HP Proliant servers and Blades installation and Racking

10.ITIL V3 not certified

PRESENT EMPLOYER: FROM 01 February 2008

HP COMPANY

POSITION: Delivery Service Consultant

The Hewlett Packard is and IT outsource, the Clients I was based at are

AFROX,IMPALA and LIFEHEALTHCARE.

Afrox was including Africa regions, with users more than 6000 for the above

clients and other clients

DUTIES:

Backup solutions: Backup Exec and Brightstor

Backing up file servers, Application servers, Exchange server and Domain

Controllers and Desktops and Laptops

Restoring deleted files and testing restore of other applications. Managing

the Tapes and Maintaining the Tape drives, Monitoring backups success and

updating discontinued resources and files, add new resources to be backed

up and delete Back jobs that not needed. Manage the Tapes retention and

circulation.

Managing,Install and configuring Active Directory 2000,2003 and 2008,

create new users, and objects.

Creating Security Groups, troubleshooting sites replication and trust

relations, maintaining Active Directory Database, Troubleshooting user

accounts and share access to objects. creating users profiles and Planning

Disaster recovery including documentation.

Managing,Install and Exchange server 2003, 2007, and 2010.

Creating new mailboxes,user and giving permissions and share mailboxes

Trouble-shooting and maintaining the Exchange server Databases

Managing,Install and configuring windows 2000, 2003 2008.

Giving users access to servers and securing servers

Managing,Install and configuring WSUS 3.00 version.

Troubleshooting Patches and Updates

Support Desktop users and remote users

Monitor LAN, WAN and SWITCHES

Install and configuring terminal server and infrastructure.

Creating user profiles, access to remote users

Install and configure Print servers and File servers.

Managing printer server by giving access to users as per allocations

Creating share folders and give access to users and objects

Windows XP, Vista, Windows 7 & and windows 8

Trouble-shooting users work stations

Managing Mcafee EPO server and client update .

MCafee Group Shield fro Exchange servers

Trend Anti-Virus and Symantec anti-Virus

Downloading the latest Dat file and updating Clients, and also configure

the exclusions for applications

Managing DNS,DHCP and FTP

Troubleshooting the DNS and DHCP and setup FTP

Remote Desktop Connection, enabling remote connections and trouble-shooting

remotely

Monitoring the storage and documentation.

Checking servers every-time for failures and defections and capacity.

Working with Third Parties.

Communicating with clients Global

Support Microsoft Office 1997, 2000,2003.2007 and 2010

Spport Microsoft Lynch 2010

VMware SXI

Support and Maintaining Domino servers and setup user

Support BlackBerry Enterprise server

Forefront Identity Manager

Forefront Threat Management Gateway

Managing Project and Change Conttrol

Manage projects from start to the end and also follow procedure for all

changes

I'm loyal to Service level agreement

Hardware supported are HP and Dell

Team: I'm a team worker, users person and attentive, Proactive when comes

to failure prevention. Always helpful to my collegues, available for

clients when need help.

Working Hours: I 'm working 8 hours and also 24 hour standby for Exchange

Servers as Specialist and also available to help. And also standby rooster

Knowledge for other Resources :

Microsoft Powepoint 2007 very reasonable knowledge for this application

Admin Microsoft SQl 2000,2005 and 2008 for these I'm over minimum knowledge

SCOM done self trained

SCCM minimal knowledge.

With the above experiences and willing to learn new things and places I

trust I will qualify the above position.

Reason to leave: Since HP lost few tenders, I'm less challenged and I feel

and believe I could still do better to move to more challengible

environment.

References: Tumi Mohibidu Cell. 073*******

Cassim Lambat Cell 071*******

Previous Employer

Haggie Rand Rope and Steel Manufacture in Cleveland Johannesburg

From 12 October 1988 to 30 April 2001

Senior Computer Operator

Montoring the Mainframes, and printers

Printing reports and preparing wages and salary advices

Trouble-shooting terminals and distributing prints to user in the factory

Reporting faults for systems and repairing faulty terminals.

Ordering stationery and auditing Hardware

In 1998 I was promoted to Software and Hardware Senior Technician until I

left the Company on the 30 April 2001, for a new challenge.

Supported: Windows NT server,Windows NT4 and windows groups .windows 95.98

and 2000

Office standard,95 and 97

Printers managent, Monitoring Hubs and Switches,Lan and

WAN

Exchange server 5.5, User Manager.

Reference Tony Cullen 011-***-****

Solly Sebopa 011-***-****

AFRICAN LIFE PARK,9 WEST STREET,HOUGHTON,2198

PREVIOUS Employment: Ingwe Health Plan

POSITION: NETWORK CONTROLLER/OPERATOR

In 2003 I managed the IT Dapartment for Ingwehealth an subsidiary of former

African Life Assurance(Sanlam)

FROM 2001 MAY 02 to 01 May 2005

DUTIES: IT SUPPORT

INSTALLING SOFTWARE AND HARDWARE

SUPPORT USERS

FTP FILES TO UNIX SYSTEM AND TO OTHER BUSINISSES OR SUPPLIER

PRINTING DOCTORS AND MEMBERS CHEQUES

ADDING AND DELETING USERS ONTO ACTIVE DIRCTORY OR USERS MANAGER ON THE

SERVERS,UPDATING ANTI_VIRUS TROUBLE SHOOTING AND DIGNOSING AND REPAIRING

FAULTS, TROUBLE SHOOTING REGIONALS NETWORKING AND FAULTS DIGNOSING

ADDING AND DELETING ACCOUNTS ON THE EXCHANGE SERVER

ALLOCATING WORKSTATIONS TO NEW STAFF AND SUGGEST CHANGES OR ADDITION OF

WORKSTATION OR REMOTE ACCESS SYSTEM,NEGOTIATING ANY POSSIBLE OUTSOURCING

SUCH AS CONSUMABLES SUPPLYING

CO-ORDINATING PROBLEMS OR CRITICAL ISSUES TO THE MANAGER

APPLICATION SUPPORTED

MICROSOFT OFFICE 97,98 &2000

i.e WORD EXCEL OUTLOOK. ETC

UNIX

RightFax

ROCKWELL

CITRIX Servers ENVIROMENT

Veritas Backup EXEC

NETWORKING :INSTALLING HARDWARE AND SOFTWARE ON THE PCS

TROUBLE SHOOTING PRINTER SHARING AND DRIVES SHARING

RUNNING BACK-UP.

BUYING STATIONERY

SUPPORTING DIGITAL PHONES

HARDWARE ING

MONITORING SOFTWARE LICENCES

MONITORING NETWORKING SUCH AS HUBS,ROUTERS

REPORTING DEFECTIONS TO THE THIRD PARTY

ANTIVIRUS UPDATE

OPERATIONS SUPPORTED

WIN95,98,2000 AND WIN NT4.0

UNIX OR RISC6000 USERS SUPPORT

MS EXCHANGE SERVER 5.5 AND Exchange 2003

Active Directory(DHCP and DNS)

Widows XP

Windows 2000 Server,NT and Windows server 2003

Microsoft network

Windows Nt server

Right Fax Server

Novell (6 months experience)

Citrix

Backup exec v9.0

INSTALLING NATURAL ADABAS APPLICATION AND TROUBLE SHOOTING

Issueing new users and passwords

Scheduling procedures on UNIX Server

Monitoring printing (enable printing)

Printing cheques

Installing application on workstations.

Monitoring the network connections

Doing File Transfer(FTP)

IN 2006 T-SYSTEMS OUTSOURCED AFRICAN LIFE IT DEPARTMENT

IN 2007 FEBRUARY I WAS PROMOTED TO SENIOR SERVER ENGINEER

LOOKING AFTER ALL SERVERS AND BACKUP AT AFRICAN LIFE ASSURANCE AND OTHER

CLIENT

EXCHANGE SERVER, CITRIX SERVERS, SQL 2000 AND 2005 SERVERS, INSTALLING AND

REBUILDING SERVERS ACTIVE DIRECTORY, BACKUP SERVERS DESKTOPS AND LAPTOPS.

Heading the Disaster Recovery Team for these Clients.

References: T-Systems in Midrand

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