Manager, Customer Service, Phlebotomist

Amanda Gaspard

Sedalia, MO *****

**********@*****.***

+1-660-***-****

Work Experience

General Manager

Cowbird Creamery and Sweets - Sedalia, MO

May 2022 to Present

Manage store and staff. Inventory and scheduling are also duties.

• Managed and trained new hires

• Successfully implemented new policies and procedures to improve team efficiency Stylist

Fringe Salon - Sedalia, MO

July 2013 to April 2022

One on one customer service. Answering phone calls and booking appointments/scheduling. Team leadership. Help boost team morale.

Phlebotomist

Bothwell Regional Health Center - Sedalia, MO

January 2010 to April 2020

Phlebotomist collected patient specimens in an in patient and out patient setting. Read orders and scanned orders into EMR and performed appropriate tests. Education

Some college in NA

SFCC - Sedalia, MO

August 2007 to December 2007

Skills

• Specimen collection / processing

• Laboratory experience

• Venipuncture

• Patient care

• Medical office experience

• Blood sampling

• Medical records

• Anatomy knowledge

• Phlebotomy

• ICD-10

• EMR systems

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