Call Center Sales Specialist

Elvin Babayev

References are available upon request.

*** ***** ***** ***** ********** Babayev str., Yasamal dist., Baku, Azerbaijan Mob: +994-**-***-**-** / E-mail: ************.*****@*****.*** Corporate Sales Manager with 5+ years of experience who masters at building a customer base to increase revenue and consistently exceed sales targets, has excellent communication skills with ability to build strong & long-lasting relationships, and leads all A-Z sales processes. EDUCATION:

Azerbaijan State University of Economics Baku, Azerbaijan Bachelor of Business Administration September 2013 – June 2017 Selective Coursework:

Management, Strategic Management, Project Management, Intro to Micro & Macroeconomics EXPERIENCE:

"Star Express” LLC Baku, Azerbaijan

Head of Corporate Sales July 2021 – Present

• Managing sales support team, evaluating their performance, increasing efficiency of services

• Managing the corporate customer portfolio and preparing proposals to increase profitability

• Monitoring customer loyalty and ensuring a positive outcome and relationship

• Organizing meetings with corporate clients, leading all supply chain & logistics processes

• Represented on behalf of the company at Marsol, Networking.az, AKIAB, Expo-Center events

• Average sales KPI hit 2021: 115%

“Nar” (Azerfon LLC) Baku, Azerbaijan

Senior Corporate Sales Specialist December 2018 – July 2021

• Helped newly joined employees through onboarding journey

• Organized and managed CRM system in order to improve information flow

• Managed a small corporate sales team (SOHO Team) for getting effective sales results

• Controlled and monitored the payment of client debts on a timely manner Corporate Sales Specialist April 2018 – December 2018

• negotiated with the corporate customers and propose products and services of Nar (Azerfon)

• fulfilled monthly, quarterly sales targets as per assigned sales plan, and prepared their reports

• upsold products, services to new & existing accounts, and sign contracts with them Elvin Babayev

References are available upon request.

“Bakcell” LLC Baku, Azerbaijan

Corporate Sales Specialist November 2017 – April 2018

• Note: I would like to inform you that I had been working at "Bakcell" LLC from 16.10.2017 to 12.04.2018. After that, we were transferred to "Azerfon" LLC as a corporate sales team for the reconstruction and development of B2B Sales system of "Azerfon" LLC.

“Avrora” LLC Baku, Azerbaijan

Sales and Marketing Intern May 2017 – August 2017

• Conducted the extensive market research

• Prepared the promotional campaigns (TV, social media, etc.) on products

• Carried out processes on creating a new product

• Helped on development of a competitive strategy against competitors ACTIVITIES:

Baku “ASAN service” center No.5 Baku, Azerbaijan

A Volunteer May 2015 – July 2015

• maintained a good attitude in terms of managing a group of 25 volunteers

• others: citizen service process control system; documentation management; conducting social surveys at "ASAN" service centers; training of citizens in self-service; practical training at

"ASAN service" and “AKT Organization"; practical training at the Call Center. CERTIFICATIONS AND CONFERENCES:

• “B2B Sales Training” at SAT Group

• “Effective Communication Skills” at “Nar” by Rashad Bayramov

• “Time Management” at ALPHA Coaching by Elchin Azimli

• “Accomplishment of Volunteering (95/100)” at Baku “ASAN” service No.5 SPECIAL SKILLS:

• Language Literacy: Azerbaijani (native), English (proficient: IELTS Score 6.5)

• Computer Literacy: Microsoft Office, Jira, Salesforce CRM tool, Tiger

• Driving License: Category “B”

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