Remote Project Manager

Osei Mcdonald

Consultant / Project Manager

Summary:

Results driven consultant with over 23 years of experience diagnosing a diverse range of problems, which exist in multi-million-dollar corporations, small businesses, and ideating solutions. Project & Performance Improvement Professional:

● Project Management (Onsite/Remote)

● Six Sigma Process Practitioner

● Portfolio Management

● Revenue and Market Expansion

● Enterprise IT Implementation leader

● Process Improvement Practitioner

● Training & Performance Improvement

● International Management Experience

● Corporate Integration and Centralization

● Vendor Contract Negotiation and Management

● ROI and Cost Benefits Analysis

● Enterprise-Wide Initiatives

● Regulatory Affairs

● Oracle Expenses

Education:

Marist College 1995

Bachelor of Law; 3.8 GPA

New York Theological Seminary 2011

Masters Professional Studies

Consultant (NOV 2021 - AUG 2022)

The UPS Store, Merrick NY

● Incorporated process improvements to avoid seepage and abuse of resources

● Investigated several options of expansion into more professional services

● Dealt with regulatory issues

● Performed cost benefit analysis with a 32% profit increase

● Analyzed and provided recommendations for business improvements that were diverse from UPS corporate structure.

● Designed and implemented several business improvement practices and received immediate affirming google reviews after the initiation of the process

Consultant (JAN 2021-SEPT 2021)

Caribbean Gold, Jamaica WI

● Deliverables included project plans, process flows, organizational design strategy and plan.

● Analyzed and provided recommendations for business processes and business goals customized for the Caribbean culture and business regime.

● Created requirement documents and worked with developers to recommend viable technologies to suit the business culture of Jamaica.

● Created communication strategies, plans and materials for the major stakeholders specifically for use in Jamaica.

● Performed PM task, including creating schedules, managing resources and vendor acquisition.

● Designed, developed, and managed operations support for multiple areas originally operating without a clearly defined structure due to the difference in business culture in Jamaica.

● Took charge of modifying risk management processes to boost productivity rate by over 60%.

● Controlled cost by evaluating contracts, performance guidelines, and hard deadlines within the restrictive environment of the COVID virus and the country wide lock down.

● Set up and supported new production and test operations to ensure the hard stop-go live date during the COVID pandemic in Jamaica, went online as scheduled.

● Renegotiated vendor relations and incorporated an improved profit-risk agreement where the small local vendors were included and gained a percentage in the overall yearly profit projections of $30 Million.

● Acted as a liaison between local government and the overseas Stakeholders to alleviate delays, and to obtain customs endorsements and the necessary permits for operation. CFO (FEB 2016 – DEC 2020)

Reliable Project Management, New York, NY

● Managed all financial functions, including monthly, quarterly, and annual close of books, including financial planning, and analysis, forecasting, cost accounting, cash management, metrics analysis and financial reporting.

● Managed account receivable (AR) and accounts payable (AP), and payroll functions.

● Managed banking relationships, including borrowing base certificate reporting.

● Developed cost reduction program to deliver 24% annual benefit.

● Monitored and adjusted the company 401(k) plan, eliminating annual auditing fees. IT Project Manager (FEB 2010 - JAN 2016)

Remote Project Management - Township of Randolph, NJ December 2010 to Present

● Managed multiple enterprise-wide IT implementations

● Worked collaboratively with cross functional teams

● Lead technical requirement session to meet business objectives

● Attended development, coding and testing sessions as part of Quality Assurance Process

● Performed feasibility study and organization readiness analysis

● Establishes internal controls and management tools

● Vendor management to confirm contracts achieve business requirements, avoid contractual duplicate of system/services and avoid cost overruns due to swapping out technology

● Manages client/vendor relationships l

● Monitor compliance with State and Federal laws and guidelines

● Supports implementation of system applications to achieve optimal efficiency and reduce operating costs

● Collaboratively work with cross functional management, staff and PMO to contribute to project efficiencies

● Implemented Six Sigma DMAIC Process Improvement Methodology (Define, Measure, Analyze, Improve, Control) to control process variation

Project Manager (DEC 2006 – FEB 2010)

Remote Project Manager, Randolph, NJ

● Single Handedly supervised and lead a team of IT project managers to surpass clients demands while handling multiple program based, high visibility projects within several US based hospitals.

● Oversaw daily strategic operations, collected project data to develop, recommend and implement solutions for the various remote clients.

● Spearheaded the project management team and determined the needed tools and processes for the operational aspects of ongoing projects, including prioritizing, removing obstacles, and project documentation.

● Implemented critical path and chain, and agile methodologies to ensure timely completion of first pass schedule projections.

● Oversaw daily strategic operations, collected project data to develop, recommend and implement solutions.

● Served as a liaison between project management, clients, and line management to clarify requirements and SOW.

● Employed a keen eye for detail in examining project budgets and reviewing teams invoicing and official reports, while facilitating weekly staff and client review meeting. Consultant (APRIL 2003 – JUNE 2006)

Security Exchange Commission (SEC), New York, NY

Worked with the legal team on the ENRON case.

Performed operational efficiency studies to improve technology utilization, streamline workflow processes because of the enormity of the ENRON case.

Compliance (MAY 2000 – SEPT 2001)

JP Morgan Chase & Co., New York, NY

● Managed inhouse broker - client conflict compliance as per S.E.C. guidelines.

● Monitored for regulatory updates, including additions to case law and legislation changes.

● Worked closely with the inhouse Financial Intelligence team to manage risk and compliance matters in JP Morgan Chase & Co.

● Execution of institutional surveillance reviews encompassing RC oversight, including market conduct surveillance, and recovered $36 Million in missing account funds.

● Communicated with the VP to develop further compliance action plans to accommodate the new S.E.C. systems.

● Handled client concerns related to regulatory issues affecting various securities.

● Provided recurring updates to the executive team on current audit assignments and projects in process. PORTFOLIO MANAGER (SEPT 2001 – APRIL 2003)

TNG, (THE NELSON GROUP) Queens, NY

● Created and managed a real estate portfolio which included over twenty-four properties

● Provided strategic leadership for Revenue Cycle initiatives within a $17 million-dollar real estate portfolio with properties located outside the United States

● Implemented Six Sigma DMAIC Process Improvement Methodology (Define, Measure, Analyze, Improve, Control) to control process variation

● Provide oversight, guidance, and consultation to Performance Improvement team to successfully drive performance improvement initiatives for business, and renter experience

● Perform research, data analysis, and develops/drives innovative strategies to identify potential cost savings and/or improve processes

● Provide oversight as well as hands-on involvement in many services provided to the organization, including ongoing and/or special reporting, organizing and supporting councils, forums, collaborative, workshops and other educational and networking efforts

● Engages and collaborates with other executives to provide management insight into department operations as part of the Executive Leadership Team

● Responsible for recruiting, retention and performance of certified project and change management professionals Post Merger Compliance, Project Manager (MAY 2000 – SEPT 2001) JP Morgan Chase, New York, NY

● On the transition team to integrate JP Morgan’s corporate legal division into Chase Bank's, and to develop new universal procedures to implement a smooth merger.

● Implemented Six Sigma DMAIC Process Improvement Methodology (Define, Measure, Analyze, Improve, Control) to control process variation

● Implemented ADKAR Change Management Methodology (Awareness, Desire, Knowledge, Ability and Reinforcement) to improve functional embrace of change initiatives

● Oversee the coordination of formal and informal training on all assigned systems or services, including new employee training, enhancement training, new modules, training competency testing and user adoption testing

● Managed system-wide centralized scheduling – technology and regulatory compliance implementation

● Developed and deployed integration implementation model for a consolidated corporate structure. The consolidation of various professional service entities, into one organization; on one centralized proprietary system Financial Project Manager/Currency Analysis (APRIL 1999 – MAY 2000) M.A.S. Fortune, New York, NY

● Daily analysis and currency tracking, currency price projections, option writing, legal compliance, and back-room office support.

● Managed international offshore service center development; inclusive of training and testing program

● Provided vendor management to confirm realignment strategy was within federal regulatory and corporate policy

● Ambassador and change agent to build a culture of continuous improvement

● Assess change readiness and prepare plans for helping stakeholders through change process

● Utilize various process improvement tools and methodologies to define activities that are aligned with business objectives

● Develop practical process solutions and methodologies to solve complex business problems

● Held monthly Executive Management presentations to communicate financials, project plan, risk and issue developments

● Successfully manage domestic and international deadlines and budget constraints for both on and off shore teams

● Versed in both domestic and international business environments

● Responsible for corrective action plans and trend documentation Project Manager/Merchant Coordinator (OCT 1997 – APR 1999) Erasmus Neighborhood Federation, Brooklyn, NY

● Commissioned under a grant to improve the Church Avenue merchant district, by increasing sales and foot traffic with the intentions of transforming the area into a business improvement district to apply for additional federal, city and state resources.

● Inherited 30 million dollar enterprise wide merchant district project in crisis; out of scope and over budget. Re-structured cross functional deliverables, expectations and brought project back in scope for a successful on time deployment on new Go-Live date

● Implemented Project Management strategies in support of enterprise wide initiatives to operationalize best practices, governance processes, project integration, project prioritization, resource allocation and measurement against goals and objectives to ensure business commitments are achieved

● Provided business impact assessments, quality control processes and budgetary management

● Direct reports included certified project managers, Jr. project managers, project assistants, project schedulers, development and testing teams

● Skilled change agent with a sensitivity to interpersonal, group dynamic, organizational, political and perceptual issues associated with change

● Utilize project management methodologies, tools and best practices to ensure successful outcomes

● Held monthly Executive Management presentations communicating financials, project schedule and high level deliverables and milestones

● Mentored and coached project managers and teams on best practice processes

● Lead professionals, influenced collaboration to conduct and interpret quantitative/qualitative analysis

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