Customer Service Administrative Assistant
Resume:
Marcell Bishop
Ambitious individual with over ** yrs of experience in customer service in a variety of different capacities.
Tiffin, OH 44883
***********@*****.***
Authorized to work in the US for any employer
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Work Experience
Private Caregiver
Self - Employed - Tiffin, OH
April 2021 to Present
Provide personal care to clients. Also, housekeeping, cooking, shopping, etc
Registrar
Magruder Hospital - Port Clinton, OH
May 2022 to September 2022
Enter patient demographics and insurance information in the computer.
Complete Bureau of Workers Compensation paperwork when deemed necessary.
Obtain patient co-pays when applicable.
Attempt to verify patient insurances.
Enter professional fees from previous 24 hours
Independent Business Owner
Marcy's Caring Hearts & Hands, LLC - Tiffin, OH
January 2016 to February 2021
Assessed prospective clients.
Community speeches to promote business
All aspects of Human Resources
Accounts Receivable
Insurance verification / billing
Director Community Services
Good Shepherd Home - Fostoria, OH
January 2013 to August 2015
Developed Community Ser ices Program to assist seniors in their home.
Coordinated community services for seniors
Hired potential caregivers
Community speeches to promote new community program
Administrative Assistant
Fremont Memorial Hospital - Fremont, OH
October 2011 to November 2012
Assisted Director of Nursing
Scheduled meetings / meeting minutes
Data collection
Policies & Procedures
Project implementation
Customer Service Manager
B&K Home Medical - Tiffin, OH
February 2010 to October 2011
Oversee all aspects of customer service
Order management
Assisted customers in purchasing home medical products
Scheduled deliveries
Various Positions Held
Mercy Health Tiffin Hospital - Tiffin, OH
September 1980 to February 2010
Medical Staff Coordinator, Credentialing, Patient Advocate, Administrative Assistant- DON & Quality Risk Management, Transportation Manager, Insurance Precertification, Unit Secretary, Nurse Aide
Education
Associate's Degree in Business Management
Terra Community College - Fremont, OH
August 2006 to May 2009
High School Diploma
Columbian High School - Tiffin, OH
May 1981
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