Office Assistant Management Manager

Eriel Robles-Coffee – **** **th Ave, Hyattsville, MD 20782 – 301-***-**** – *****************@*****.***

Objective

I am a well-rounded person who enjoys using my skills and education to achieve new goals in life and learning new things. Motivated, dedicated, and persistent – able to adapt to any work environment.

Certifications

HIPPA

DC CAC

Ethics & Compliance

Experience

Deco Recovery Management, Howard University Hospital - Eligibility Representative II March 2017 - Present

Make and take calls regarding health insurance

Record calls made and taken, as well as when patients are seen and spoken to

Interview/screen patients for medical insurance

Assist patients with completing medical applications

Make and file applications appropriately

Create and manage Excel spreadsheets

Document patient applications and additional documents

Record zero balance accounts to follow up if balances need to be updated

Request accounts

Document accounts being worked on

Code accounts properly

Record applications that are sent out /submitted.

Follow up on application statuses

Send out record of submitted applications

Update patient demographics in DECO system

Serve as impromptu lead/ help manage team

Keep accounts up to date

Assist with newborn babies to be added to their mother’s insurance

Assist with applying mothers & newborns for health coverage

PMM Companies Inc., Rockville - Office Assistant August 2015 - April 2019

Filed documents for the employees that were hired

Processed payroll status changes

Filed termination requests

Processed uniform requests

Scheduled meetings for the week

Payroll

Macy’s Inc., Prince George’s Mall - Merchandise Lead September 2011 - March 2017

Set sales for the week

Put out new merchandise

Organized the floor-to-floor layout

Marked down merchandise

RTV merchandise

Processed penny merchandise

Education

November 2013 - 2014

Ashford University, San Diego, CA - Bachelor's Degree

High Point High school, Beltsville, MD

oGraduated June 2009

References

Annalisa Lee 240-***-**** (Macy's Manager)

Donnarisa Bell 240-***-**** (Macy's Co-Worker)

Latoya Tyner 301-***-**** (Deco Recovery Management Manager)

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