Licensed Property and Casualty Claims AdjustData Entry Victim Advocate

Tony P Bobinox

337-***-**** ******.******@*****.*** Youngsville,La 70592

SUMMARY

Well-organized clerk possessing proven file management, data entry and calendar maintenance talents. Focused on boosting team productivity with accurate administrative support. Diligent about responding to internal and external requests for information. Seeking a career in Insurance Claims Adjusting or Sales that will foster both my personal and professional growth. Looking to secure a position where I can apply my forward thinking, analytical, investigative, and communicative skills toward being an asset. Effectively resolve issues that may arise by meeting both the employees and the company’s standards each time. Areas of expertise include conflict management, employee training, scheduling, and creative leadership skills to achieve business objectives. Very efficient in meeting deadlines and very dependable. Creative clerk with dedication to achieving higher level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals.

SKILLS

• Spreadsheet development - Exceptional interpersonal skills

• Customer satisfaction - Communication

• Schedule and Calendar Management -Project Management

• Billing and invoicing -Computer Friendly

• Leadership -40 Hours of Texas All Lines Adjuster

• Adaptability Licensing and Training (testing soon)

• Confidentiality

EXPERIENCE

Exceptions Clerk/ Processor, Walmart Distribution Center, April 2014 - Current Opelousas, La

• Follow confidentiality rules to preserve data quality and reduce potential information compromise.

• Support office clerical functions using word processing and other software, email, and office machines.

• Communicate with customers and employees to answer questions or explain information.

• Coordinate company records and resources to assist team members with special projects.

• Checked documentation for appropriate coding, catching errors, and making revisions.

• Process claims for payment or forward to appropriate personnel for further investigation.

• Monitor and update purchase order numbers to be able to receive and control the flow of freight.

• Locate problems to pinpoint inaccurate or unprinted purchase orders. Domestic Violence Victim Advocate, P.U.S.H from Domestic Abuse, October 2011 – Current Lafayette,La

• Helping families and survivors cope with everyday life. P.U.S.H is designed to give the Victim, Survivor and Family Member answers and ideas of early signs of abuse, why abuse may happen, safety net information, information needed if put in an abused situation, as well as a better understanding of Healing, Forgiveness, Coping, Grief, and dealing with possible guilt. This is also for individuals who are still in their situation, hoping for an escape route. Help individuals get in shelters or some type of housing when put in certain situations as well as attending court proceedings and being their voice.

Director/ Instructor, Untouchable Twirl Academy, August 2010 – July 2021 St. Martinville, La

• Ensure compliance with Employee Eligibility Verification.

• Perform file audits.

• Process and review all background checks.

• Ensure compliance with ongoing active personnel file maintenance and terminated employees.

• Ensure staff follows company policy and procedures.

• Provide guidance and support in reviewing employee performance for corrective action/ termination.

• Assist in employee relations and dispute resolution process.

• Ensure compliance with employee performance goals and annual evaluation.

• Annual Production to show acquired talents and skills throughout the year under a formatted budget set prior to start of year to evaluate students as well as instructors. Customer Service Specialist, Stuller, Inc., May 2006 – April 2012 Lafayette, La

• Interact with the company’s customers, generally providing a higher level of customer support on a specific product or service.

• Demonstrate excellent time management skills and be compassionate about customer service and self-improvement.

• Willing to go the extra mile for customer satisfaction.

• Liaising with colleagues or managers to find the best solution to customer issues. EDUCATION AND TRAINING

High School Diploma

St. Martinville Senior High School, St. Martinville,La, May 1991 Some College (No Degree)

Business Administration, University of Phoenix, Lafayette, La Louisiana Property and Casualty License

September 2022 – February 2024

Class D Chauffeurs License

May 2010 to February 2028

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