Draw Blood Assistant Director
Resume:
Christine Bravo
Erie, PA **509
*****************@*****.***
SKILLS
Excellent written and verbal communication skills; focused professional attitude; exceptional interpersonal skills; quick and enthusiastic learner; natural people person; flexible; easily adapts to the needs of an active environment. EXPERIENCE
Visiting Nurses of Crawford County, Meadville, PA - Case Management Coordinator
AUGUST 2010 - MARCH 2013
● Direct point of contact with insurance carriers and other payees to facilitate continuity of care for clinical staff in a patient’s home.
● Closely coordinated with nurses, nurse’s aides, physical therapists and occupational therapists to ensure that each visit and follow-up service was approved and payable for each patient.
● Provided insurance companies with all data necessary to provide authorization for each service.
● Maintained and updated concise records for each patient containing all days and dates of authorizations, appealing denials and closely communicating with payees and staff regarding the status of approval or denial of authorizations.
Visiting Nurses of Crawford County, Meadville, PA - Nurse’s Aide Phlebotomist
MARCH 2006 - AUGUST 2010
● Taking vital signs, administering medication under a nurse’s direction, record and report data as medically necessary, assist patients with maintaining their health and personal hygiene in their place of residence.
● Installation and education of TeleHealth monitors to all authorized patients.
● Education of vital signs to all patients and the necessity of contacting the office when vital signs were out of range.
● Draw blood samples from a patient to test for illness and health conditions.
Titusville Redevelopment Authority, Titusville, PA - Grant Writer
FEBRUARY 2002 - JULY 2005
● Responsible for researching county, state and federal funding opportunities for commercial and industrial economic development projects and writing polished proposals to procure grant money.
● Procured grants in all sizes from tens of thousands of dollars to grants in excess of multi-million dollars.
● Maintained supporting documents based on the funding requirements and submitting necessary on-going commercial and industrial project reports.
● Point of contact for internal and external queries on drafted and submitted proposals.
● Followed through all projects by maintaining excellent working relationships with county, state and federal funding agencies as well as contractors, vendors and tradesmen.
Titusville Redevelopment Authority, Titusville, PA - Public Relations Coordinator
FEBRUARY 1999 - JULY 2005
● Responsible for building and maintaining a positive image of the Titusville Redevelopment Authority.
● Wrote all press releases and media communications.
● Created all marketing materials.
● Scheduled and directed press conferences.
● Presentations given to Crawford County Board of Commissioners, Titusville Mayor and City Council, Titusville Renaissance,Inc. Titusville Area School Board, Titusville Rotary Club, Titusville Lions Club.
● Speech writer for members of the board of directors.
● Coached staff and board members in communicating with members of the press and the public regarding agency projects and programs.
● Organized and managed all public events such as job fairs, building openings and community mixers.
● Responsible for regularly updating TRA Board of Directors, Mayor, City Manager and City Council on progress of projects and initiatives. The Titusville Herald, Titusville, PA -
Society Editor
MARCH 1998 - FEBRUARY 1999
● Sorted through submissions to determine what should be published.
● Verified facts to ensure readability of the content for the reader and checked for grammatical, spelling or punctuation errors.
● Developed content ideas that fit well with the publication. Star One Staffing, Miami, FL -
Staffing Coordinator
JUNE 1993 - DECEMBER 1997
● Provided Registered Nurses, Licensed Practical Nurses and Certified Nursing Assistants to hospitals and healthcare facilities on a per diem and contracted basis.
● Answering a busy phone system.
Evaluated and prioritized staffing requests to quickly respond and fill all staffing needs in a busy, highly demanding office atmosphere.
● Secured contracts for traveling nurses.
● Secured contracts for nurses for temporary and long term contract work at area hospitals.
● Creating and maintaining nurse schedules.
● Maintained excellent relationships with nursing staff.
● Maintained excellent relationships with all area hospital nurse staffing offices, Nurse Managers and Directors of Nursing.
South Miami Hospital, South Miami, FL -
Unit Secretary, Newborn nursery/NICU
SEPTEMBER 1990 - JUNE 1991
● Answered and directed phone calls.
● Admitted patients.
● Created and updated information in patient's chart.
● Greeted patient family and visitors.
● Scheduled appointments and procedures for patient’s as needed.
● Maintained and updated patient medical records to ensure all information is correct for physician review.
● Ordered office and medical supplies as needed.
South Miami Hospital, South Miami, FL -
Staffing Coordinator
JULY 1989 - JUNE 1993
● Answered phones in a busy office environment.
● Evaluated and prioritized staffing requests to quickly respond and fill all staffing needs in a busy, highly demanding office atmosphere.
● Maintained excellent relationships with nursing staff.
● Worked directly with Nurse Managers and Assistant Directors of Nursing.
● Create daily staffing reports based on floor acuity rating to adequately staff each floor under Assistant Director of Nursing’s direction.
● Prepared reports for Assistant Director of Nursing and Director of Nursing ensuring that personnel requirements for each work shift complied with internal regulations.
● Moved/Floated nursing staff from one floor to another as needed under the direction of the Assistant Director of Nursing.
● Submitted daily and weekly reports to Nurse Managers and Assistant Directors of Nursing to determine staffing shortfalls.
● Monitored employee call-offs.
● Determine staffing shortfalls and contact off duty nursing staff to request assistance as needed.
● Coordinated with local nurse staffing agencies for assistance in filling per diem shifts.
University of Miami School of Medicine,
Department of Dermatology Miami, FL -
Patient Care Coordinator
JANUARY 1985 - SEPTEMBER 1988
● Answered and routed phone calls provided appropriate information about the practice and its providers.
● Maintained a clean, tidy and organized reception area.
● Greeted patients and checked them in as they arrived.
● Managed patient accounts with contact information, insurance and financial information in a confidential manner.
● Used data to do analytical tasks and charting tasks related to patients information.
● Communicated with patients about their status and condition through telephone and face-to-face conversations.
● Strived to maintain timeliness of patient appointments by effectively communicating with providers terms upon patient arrival.
● Monitored quality and timeliness of patient flow and troubleshooting /problem solving to optimize flow.
● Answered patient questions.
● Communicated clearly and frequently with coworkers to enhance cohesion of the entire team.
● Scheduled patient appointments in person and by telephone. EDUCATION
University of Miami, Miami, FL - English Major
JANUARY 1985 - MAY 1988
● Successfully completed 24 hours of coursework in English and Communications.
Venango Technology Center - Practical Nursing Program AUGUST 2005
● Completed 26 weeks and three, in-person clinical rotations in the practical nursing program.
VOLUNTEER WORK
● Board Member, Titusville Council of the Arts
● Titusville Renaissance, Inc. - Facade Improvement Organization with
$180,000. In grant money.
● Titusville Parent Teacher Group (Elementary, Middle and High School)
● Parent Teacher Group Pembroke Pines Elementary School
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