Fork Lift Customer Service
Resume:
Dawn Roland
CLT, Excel and Microsoft Office
Jamestown, TN 38556
********@*****.***
1. MSSC Certified Logistics Technician.
2. Excel, Word, Outlook specialtist badged/certified by Microsoft. 3. Developed Management Skills over nursing career of 34 years. 4. 1 completed year College of Applied Technology. 5. Graduated program, studying all Aspects of Transportation, Warehouse Management, Distribution, Logistics. Computer Security, DOT/CDL, Certified Fork Lift Operator.
Authorized to work in the US for any employer
Work Experience
Class A CDL Driver
Expedited Transport
May 2021 to July 2022
• Maintained clear and consistent communication with dispatchers and management, coordinating changes and delivering customer feedback.
Secured cargo with straps, braces, and padding, protecting items from shifting and damage. Logged all deliveries and driving activities for internal records and DOT log LaSalle Network
Fox Collection Center - Cookeville, TN
December 2020 to May 2021
• Fast paced atmosphere.Customer service using multiple computer and phone skills.Collection and negotiation on client accounts. Arrange, payments and schedule payments. Machine Operator/Packer
TTI Floor Care - Cookeville, TN
August 2020 to December 2020
Operate production machinery. Inspect,trim and pack product. CDL Truck Driver, Team Player
P & R Trucking - Sparta, TN
October 2018 to June 2019
Maintained good driving record
Maintained clear and consistent communication with dispatchers and management, coordinating changes and delivering customer feedback.
Secured cargo with straps, braces, and padding, protecting items from shifting and damage. Logged all deliveries and driving activities for internal records and DOT log requirements. CDL Truck Driver
Averitt Express Inc - Cookeville, TN
October 2017 to October 2018
Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas
Presented clean, neat appearance during every shift to uphold professional company presence, Conducted efficient cargo transfers to maintain route schedule Finalized electronic daily logs on schedule to update internal records requirements. Verified contents of inventory loads against shipping papers. CDL Truck Driver
Strada Trucking - Dallas, TX
January 2017 to September 2017
Finalized daily logs on schedule to update internal records and uphold DOT requirements under electronic logs.
Customer service, Delivered goods to customers both locally and long distance. Charted out upcoming routes with GPS technology and maps. Kept meticulous logs of all correspondence with customers and freight recipients. Licensed Practical Nurse
Quality Care and Rehab
September 2015 to October 2016
Lebannon, Tn
Handled patient intake, including documenting vitals, symptoms, and initial assessments. Maintained high standard of nursing care by monitoring performance against directives and promptly correcting quality concerns.
Recorded information for relieving LPNs and explained treatments and plans. Organized daily examination and treatment plans, preparing lists for physician examinations. Conducted frequent rounds to evaluate care
Stayed on top of patients' needs with routine rounds, paying special attention to high-acuity patients. Licensed Practical Nurse
Immanuel Campus of Care - Peoria, AZ
September 2012 to June 2015
Stayed on top of patients' needs with routine rounds, paying special attention to high-acuity patients. Maintained productive relationships with patients and families based on trusting and open communication.
Quality of care Nurse evaluating
Managed routine functions and special activities of nursing aides, medication nurse, and other staff. Maintained high standard of nursing care by monitoring performance against directives and promptly correcting quality concerns.
Recorded information for relieving LPNs and explained treatments and plans. Explained procedures, medications, and plans to patients.. Education
Certified Logistics Technician in MSSC
Tennessee College of Applied Technology - Livingston, TN August 2019 to August 2020
Skills
• Certified Logistic Technician
• Certified Logistics Associate
• Microsoft Execl Specialtist
• Microsoft Outlook Specialtist
• Microsoft Word Specialtist
• Certified Forklift operator
• Certied Reach Truck Operator
• RF Scanner
• Warehouse Distribution Experience
• Pallet Jack
• Order Picker
• Warehouse Experience
• Shipping & Receiving
• Warehouse Management
• Packaging
• Delivery Driver Experience
• Time management
• Customer service
• Supervising experience
• Forklift
• Computer literacy
• Warehouse management system
• Organizational skills
• Supply Chain
• Inventory Control
Certifications and Licenses
CDL
CDL A
Driver's License
Air Brake Endorsement
CDL C
Microsoft Excel
November 2019 to Present
• Microsoft Excel
• Microsoft Office
• Badges verifiable
Assessments
Manufacturing Fit — Proficient
July 2020
Measures the traits that are important for success in manufacturing roles. Full results: Proficient
Warehouse Associate — Highly Proficient
July 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
March 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Warehouse Shift Leader — Highly Proficient
August 2020
Supervising warehouse staff and maintaining safety and security standards Full results: Highly Proficient
Electronic health records: Best practices — Highly Proficient December 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Case management & social work — Highly Proficient
December 2020
Prioritizing case tasks, gathering information, and providing services without judgment Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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