Vaniece Moore
Augusta, GA *****
*******.*****@*****.***
To secure a position as a data entry clerk
Authorized to work in the US for any employer
Work Experience
Pest Control Technician
Orkin/Rollins - Petaluma, CA
January 2019 to June 2020
• Routing or casing mail in sequence of delivery along established route
• Withdrawing mail from the distribution case and preparing it so that the mail can be efficiently delivered
• Preparing and separating all classes of mail to be carried by truck to relay boxes along delivery route
• Deliver packages and mail to businesses and people in towns, cities, and rural areas
• Collect money for postage-due and COD (cash-on-delivery) fees and obtain signed receipts for registered, certified,
• and insured mail
• Leave notices on customers' doors informing them packages could not be delivered and will be held
• Sell stamps and money orders
• Answer questions about postal regulations.
Caregiver
RESCARE - Sacramento, CA
December 2016 to July 2017
• Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
• Check patients' pulse, temperature, and respiration.
• Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
• Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
• Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
• Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.
• Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
• Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.
• Care for children who are disabled or who have sick or disabled parents.
• Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.
• Change dressings.
• Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation.
Store Room Clerk
UNITED STATES AIR FORCE - Beale AFB, CA
March 2014 to February 2016
• Receive and count stock items, and record data manually or using computer.
• Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
• Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
• Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
• Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
• Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.
• Keep records on the use and/or damage of stock or stock handling equipment.
• Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
• Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
• Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
• Purchase new or additional stock, or prepare documents that provide for such purchases.
• Compile, review, and maintain data from contracts, purchase orders, requisitions, and other documents in order to assess supply needs.
• Prepare products, supplies, equipment, or other items for use by adjusting, repairing or assembling them as necessary.
Front Desk Clerk
March 2013 to March 2014
• Greet, register, and assign rooms to guests of hotels or motels.
• Verify customers' credit, and establish how the customer will pay for the accommodation.
• Contact housekeeping or maintenance staff when guests report problems.
• Make and confirm reservations.
• Issue room keys and escort instructions to bellhops.
• Keep records of room availability and guests' accounts, manually or using computers.
• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
• Compute bills, collect payments, and make change for guests.
• Record guest comments or complaints, referring customers to managers as necessary.
• Transmit and receive messages, using telephones or telephone switchboards.
• Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
• Plan, schedule or supervise the work of other employees.
• Date-stamp, sort, and rack incoming mail and messages. Mortuary Affairs, Jul 2008 - Mar 2013
• Obtain information needed to complete legal documents, such as death certificates or burial permits.
• Maintain financial records, order merchandise, or prepare accounts.
• Direct preparations and shipment of bodies for out-of-state burial. Education
Associate in Science (AS) in Health Information Technology Miller-Motte College - Augusta, GA
November 2020 to Present
Certification
Cambridge Junior College - Yuba City, CA
June 2017
Skills
• ANSWERING
• ANSWERING PHONES
• TELEPHONE (1 year)
• TELEPHONES (1 year)
• FRONT DESK (1 year)
• Pest Control
• Delivery Driver Experience
• Customer service
• Microsoft Office
Military Service
Branch: Air Force
Service Country: United States
Rank: SrA
March 2008 to February 2016
Assessments
Front Desk Agent (Hotel) — Highly Proficient
November 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Highly Proficient
Work Style: Reliability — Proficient
November 2020
Tendency to be dependable and come to work
Full results: Proficient
Data Entry: Accuracy — Highly Proficient
November 2020
Entering data quickly and accurately
Full results: Highly Proficient
Delivery Driver — Familiar
November 2020
Interpreting instructions, reading maps, and solving problems. Full results: Familiar
Basic Computer Skills: PC — Proficient
August 2020
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Proficient
Scheduling — Proficient
August 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Customer Service — Proficient
November 2020
Identifying and resolving common customer issues
Full results: Proficient
Work motivation — Completed
November 2020
Level of motivation and discipline applied toward work Full results: Completed
Work style: Reliability — Proficient
June 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Delivery driver — Proficient
June 2021
Interpreting instructions or signs and solving problems Full results: Proficient
Basic computer skills — Proficient
June 2021
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Protecting patient privacy — Expert
September 2021
Understanding privacy rules and regulations associated with patient records Full results: Expert
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Call center customer service — Familiar
September 2021
Tests a candidate's ability to demonstrate customer service skills in a call center setting Full results: Familiar
Customer focus & orientation — Familiar
June 2021
Responding to customer situations with sensitivity Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills:
• Uses office machines and software to include multiple line telephones, voice mail, document shredder, computer, e-mail, internet, scheduler, contact listings, copier, printers, fax machine, electric stapler, etc. to complete various office tasks.
• prepare calendars, logs, listings, etc. for use in tracking or maintaining various departmental information
• prepare charts, reports, forms and other documents for use throughout department
• Telephone technique and scheduling
• In-home house care
• Microsoft Office: Word, Excel and Power Point
• Typing proficiency: 50 WPM
• Data Entry
• Maintaining the cleanliness of the office supply area and kitchens as required.
• Strong written and verbal communication skills
• Maintaining a high level of confidentiality with clients.
• Being able to lift boxes of documents up to 30+lbs.
• Motivated individual with a self-starter attitude.
• High proficiency with Microsoft Office Suite
• Organized, detail-oriented individual
ADDITIONAL SKILLS
• Performing receptionist duties at the front desk such as answering phones, scheduling appointments, and organizing
• Data Entry
• Maintaining the cleanliness of the office supply area and kitchens as required.
• Strong written and verbal communication skills
• Maintaining a high level of confidentiality with clients.
• Being able to lift boxes of documents up to 30+lbs.
• Motivated individual with a self-starter attitude.
• High proficiency with Microsoft Office Suite
• Organized, detail-oriented individual