SELENA WILLIS

Tracy, CA ***** - Tel: 510-***-**** - Email: adsnbo@r.postjobfree.com

TECHNICAL SKILLS

Proficiency in the usage of Microsoft Excel, Word, PowerPoint, Outlook, Lotus Notes, Internal databases, Internet research and switchboard operations.

EDUCATION

Summit College - Certificate in Loan Processing

Castlemont High School - Diploma

PROFESSIONAL EXPERIENCE

AP Clerk

Homesite Services, May 2021 – Present

Review invoices

Data Entry

Inventory follow up

Reconcile

Housekeeping

Homewood Suite by Hilton, May 2021 – Present

Strip Beds

Inspect the bed for any damage or stains and smooth out the mattress

Make sure all items provided by hotel are replace

Make some space by removing the dirty lien and rubbish from room

Dust

Clean bathroom including toilet seat, handles, showerhead, floor

Wipe down all hard surfaces

Vacuum and Mop last

Laundry

Fold clean Sheets, Towels, Pillowcases, Duvet, Blanket

Customer Service

Bloomingdale’s Outlet June 2021 -Part Time -Present

Frequent use of computers and other technology necessary to perform job duties

Sales on floor

Fitting room

Putting clothes back on floor from fitting room

Stock new merchandise

Helping customer find merchandise on floor or in system

Order Picker

Apple One, Jan 2021 – March 2021

Material handling equipment

Processing and receiving which includes but is not limited to unload

Locating, picking, relocating and stocking product.

Screener

Select Staffing, Aug 2020 – Jan 2021

Ensure employees and visitors safety

Administer COVID screening

Temperature Checks

Special projects

Receptionist

Apple One, June 2020 – Aug 2020

Answer phones

Filing, copying and scanning

Greeter

Customer Service

Administrative Assistant

McGrath Rent Corp, Dec 2016 - Mar2020

Answer and direct incoming calls in a prompt manner using professional telephone etiquette to actively listen, understand, and respond to client’s needs

Solely responsible for receiving and distributing incoming and outgoing mail as well as priority overnight mail and packages

Provide document and file management

Create spreadsheets for weekly report

Process invoices for Mobile Modular

Receptionist

Burg Injury Lawyers, Sept 2015 - Nov2016

Serve as the company's first contact to clients, attorneys, vendors, and staff

Answer and direct incoming calls in a prompt manner using professional telephone etiquette

Scan closed client files into system

Create new case calls

Complete forms using data entry skills and distribute to internal departments

Create turn down and 90 days survey letters

Create spreadsheets for weekly report

Distribute calls that was left on general voice mail system every morning

Distribute incoming and outgoing mail as well as priority overnight mail and packages

Receptionist

Bradford and Barthel, LLP, Dec 2012 - Sept 2015

Serve as the company's first contact to clients, attorneys, vendors, and staff

Answer and direct incoming calls in a prompt manner using professional telephone etiquette to actively listen, understand, and respond to client’s needs

Create daily indexes from medical reports using MS Word; achieved 100% accuracy

Create, edit, and update the medical section of active files for cases

Complete forms using data entry skills and distribute to internal departments

Provide document and file management

Solely responsible for receiving and distributing incoming and outgoing mail as well as priority overnight mail and packages.

Senior Administrative Assistant

Fireside Bank, Apr 2006 - May 2012

Provided administrative assistant to executives, managers, and staff

Conducted eligibility verifications

Managed calendaring, meeting schedules, logistics including travel, hotel, rental car

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