SELENA WILLIS
Tracy, CA ***** - Tel: 510-***-**** - Email: ************@*****.***
TECHNICAL SKILLS
Proficiency in the usage of Microsoft Excel, Word, PowerPoint, Outlook, Lotus Notes, Internal databases, Internet research and switchboard operations.
EDUCATION
Summit College - Certificate in Loan Processing
Castlemont High School - Diploma
PROFESSIONAL EXPERIENCE
AP Clerk
Homesite Services, May 2021 – Present
Review invoices
Data Entry
Inventory follow up
Reconcile
Housekeeping
Homewood Suite by Hilton, May 2021 – Present
Strip Beds
Inspect the bed for any damage or stains and smooth out the mattress
Make sure all items provided by hotel are replace
Make some space by removing the dirty lien and rubbish from room
Dust
Clean bathroom including toilet seat, handles, showerhead, floor
Wipe down all hard surfaces
Vacuum and Mop last
Laundry
Fold clean Sheets, Towels, Pillowcases, Duvet, Blanket
Customer Service
Bloomingdale’s Outlet June 2021 -Part Time -Present
Frequent use of computers and other technology necessary to perform job duties
Sales on floor
Fitting room
Putting clothes back on floor from fitting room
Stock new merchandise
Helping customer find merchandise on floor or in system
Order Picker
Apple One, Jan 2021 – March 2021
Material handling equipment
Processing and receiving which includes but is not limited to unload
Locating, picking, relocating and stocking product.
Screener
Select Staffing, Aug 2020 – Jan 2021
Ensure employees and visitors safety
Administer COVID screening
Temperature Checks
Special projects
Receptionist
Apple One, June 2020 – Aug 2020
Answer phones
Filing, copying and scanning
Greeter
Customer Service
Administrative Assistant
McGrath Rent Corp, Dec 2016 - Mar2020
Answer and direct incoming calls in a prompt manner using professional telephone etiquette to actively listen, understand, and respond to client’s needs
Solely responsible for receiving and distributing incoming and outgoing mail as well as priority overnight mail and packages
Provide document and file management
Create spreadsheets for weekly report
Process invoices for Mobile Modular
Receptionist
Burg Injury Lawyers, Sept 2015 - Nov2016
Serve as the company's first contact to clients, attorneys, vendors, and staff
Answer and direct incoming calls in a prompt manner using professional telephone etiquette
Scan closed client files into system
Create new case calls
Complete forms using data entry skills and distribute to internal departments
Create turn down and 90 days survey letters
Create spreadsheets for weekly report
Distribute calls that was left on general voice mail system every morning
Distribute incoming and outgoing mail as well as priority overnight mail and packages
Receptionist
Bradford and Barthel, LLP, Dec 2012 - Sept 2015
Serve as the company's first contact to clients, attorneys, vendors, and staff
Answer and direct incoming calls in a prompt manner using professional telephone etiquette to actively listen, understand, and respond to client’s needs
Create daily indexes from medical reports using MS Word; achieved 100% accuracy
Create, edit, and update the medical section of active files for cases
Complete forms using data entry skills and distribute to internal departments
Provide document and file management
Solely responsible for receiving and distributing incoming and outgoing mail as well as priority overnight mail and packages.
Senior Administrative Assistant
Fireside Bank, Apr 2006 - May 2012
Provided administrative assistant to executives, managers, and staff
Conducted eligibility verifications
Managed calendaring, meeting schedules, logistics including travel, hotel, rental car