Customer Service Bank Teller, Sales, Communication

Ayanle Issak

**** ******* **** *** ****, Fort Worth, Texas, 76140, US + 952-***-**** + ***************@*****.***

PROFESSIONAL SUMMARY

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer

service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention

and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at

all levels of organization and public.

SKILLS

© Communications © Team training

© Compliance, banking laws and regulations © Strategic planning

© Advanced clerical knowledge © Operations

© Client Development © Account development

Researched sales leads

Order processing

Network development Market research

Product promotions .

Converting leads

EDUCATION

High School - 2018

Apple Valley High School - Apple Valley, MN

WORK HISTORY

Bank Teller - January, 2016 to September, 2017

TCF BANK - Eden Prairie, MN

Over achieved quota by over 100% first 6 months for savings and checking accounts.

correlated with responding managers.

Logged cashier's checks and other transactions to keep account records accurate.

Turned in any excess cash to keep the drawer secure.

Greeted customers with enthusiasm and provided dedicated service throughout the transaction, increasing bank satisfaction ratings by over 50% in

1 month.

Promoted products or services to each customer to consistently meet sales targets.

© Took mulilated money out of circulation.

Business Consultant - January, 2018 to June, 2019

Saalay Enterprise - Fort Worth, TX

© Lead Generation Daily

‘© Create concise reports by formulating recommendations and solutions while paying close attention to the client's wishes, capabilities, and

limitations.

© Conducted research in [Area of Specialization] in order to develop strategic plans and improve operational systems.

© Did some research.

© Establishing maintenance policies, budgeting, and work flow

Sales manager - November, 2018 to April, 2021

At&t Corp - Dallas, TX

© Passed Company Sales Quota weekly for 4 months Equaling to over 2000 customers.

© Oversaw [Streamlined the process.Negotiated pricing with distributors and customers to maximize cost savings.] employees and kept track of their

performance to ensure that sales targets were met.

© Kept track of customer purchasing patterns, market conditions, and competitor actions in order to adjust strategies and meet sales targets.

© Built relationships with realtors, prospects, and buyers in order to increase profit margins.

‘Truck Dispatcher - April, 2021 to July, 2022

TX Loadrunners - Euless, TX

© Assessing and handling over 60k in Loads per weekly status.

© coordinating the movement of goods and materials through a company's supply chain

* Followed all safety procedures and protocols when using equipment and moving hazardous chemicals to avoid mishaps and accidents.

© Recommended {Dry Van/Reefer/Flatbed] equipment for frieght and load based on mission requirements.

ACCOMPLISHMENTS

© Wrestling runner-up 2 times in Minnesota

© Also Won Quran Competition in Minnesota.

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