Salesforce Admin/developer and J2EE developer

PADMA

Salesforce Admin and Developer

510-***-**** *****.*****@*****.***

SUMMARY

Around 9 years of professional IT experience with 6+ years of experience as Salesforce admin and developer, expertise in Salesforce CRM, Force.com platform, consulting and delivering projects covering system design, development, testing, deployment, administration and technical support.

Excellent knowledge in Force.com Apex Classes, Apex triggers, Visual Force, Batch Apex, Salesforce AppExchange, Sales cloud and Service cloud

Experience with SFDC Service console, customer portal, case management, customer communities and service account management

Strong Implementation using Custom objects, Custom fields, Formulae fields, Triggers, Apex classes, Visual Force Pages, Page Layouts, Workflow rules, Approval processes. Record Types, Standard Controllers, Custom Controllers, Extension Controllers, SOQL

Experience in SFDC Configuration & Customization- Creating & Managing Users, Roles, Profiles, Permission sets, Communication Templates, Security Access and Security Controls to ensure that protected data is available only to the authorized users

Experienced in Salesforce Lightning for UI design and Lightning pages with lightning style sheets.

Working with different aspects of Web Services (XML, WSDL, SOAP, REST).

Expertise in customizing standard Objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports (Summary reports, tabular reports, Pie charts) and Dashboards and Report folders for different user profiles as per the requirements.

Expertise in Lightning app builder and implemented new application based on Lightning to have compatibility of the app in mobile, Tab and Desktop versions.

Developed Lightning Component Framework, built Lightning component using aura framework.

Knowledge on Salesforce Lightning Process Builder, Lightning UI/UX, app builder and creating Visual Workflows, salesforce support communities and Chatter groups.

Experience working in Agile methodology, Scrum methodology and Waterfall model

Extensive exposure to Black Box testing, Smoke testing, Usability testing, End-to-End testing, System testing, Regression testing and User Acceptance testing (UAT).

Capable of rapidly learning new technologies, and successfully applying them to projects. SKILLS

Salesforce Technologies: Salesforce CRM, Apex Classes, Test Classes, SOQL, SOSL, Visual Force, Lightning pages (Pages, Component & Controllers), Triggers, Custom Objects, Apex Web services, Validation Rules, Workflow and Approvals, Dashboards, Reports

Salesforce API Tools: Eclipse IDE, Apex Explorer, App Exchange, Data Loader, Workbench Languages: Apex, Java, Java script, HTML, XML, XHTML, CSS, SQL, C, C++, SDLC and documentation: JIRA, GITHUB, CVC, QC, MS Office, Confluence, Google Suite Databases: MS SQL Server, Oracle, My SQL

2

CERTIFICATIONS

Salesforce Certified Platform Developer 1

Salesforce Certified Administrator

EXPERIENCE

Salesforce Developer Gilead Sciences, Foster City, CA MAR 2021 – CURRENT

Design, build, and support Salesforce Lightning processes to increase the efficiency of the org

Created modern enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Created lookup and master-detail relationships on the objects and created junction objects and various advanced fields like picklist, Field Dependencies, Custom Formula, Approval Process, Sharing rules for automated alerts, field updates and Email generation.

Implemented Security and Sharing rules at Object Field and Record levels for different users.

Worked on Salesforce.com based development enhancements and implemented lightning applications from the scratch

Ensured data integrity through the appropriate use of de-duping, loading, and exporting tools, for bulk of data using Data Loader

Created customized UI as per the client and application requirements using Visualforce.

Built reusable UI/UX components with lightning component framework

Used Email to case, Web to Case features and created a community where the customers can create, update and manage their cases

Review/Adjust/Write Apex and Visual Force page builds to ensure we keep code coverage at a high percentage as well as meet business needs.

Worked on creating page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail.

Created test scenarios on Sandbox and production environment and migrated code to deployment upon successful testing.

Salesforce Developer Corteva Agri Sciences, Zionsville, IN AUG 2019 – MAR 2021

Interacted with Business users for analysis, requirements gathering and development.

Create New users accounts with concerned profiles as per the team and job roles, Manage Salesforce security including roles, profiles, sharing rules and third-party apps groups

Worked on Community Builder and Campaign Launcher for the admissions.

Extensively worked with end user/clients as per the changes request for the admin part of work in process of creating new users and updates on user profiles etc.

Design and Develop the Apex Classes, Standard & Custom Controllers, Visualforce pages, Apex Triggers for various functional needs in the application

Render the Lightning Experience for the Classic users with Lighting Out in the Lightning apps.

Worked on customization of visual force to have lightning experience for desktop and mobile apps.

Developed Lightning Component Framework and built Lightning component using aura framework.

Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles. 3

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications

Defining Custom Formulas and creating Validation Rules to suit the needs of the data model and ensure data quality.

SFDC Administrator Swift Transportation, Phoenix, AZ APR 2016 – JUL 2019

Involved in Business requirement meetings like gathering information for IT team and analyzing the information provided by Business.

Created and managed users, roles, public groups and implemented additional role hierarchies, sharing rules and record level permissions to manage sharing access among different users.

Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.

Used Data Loader for insert, update and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from CSV files.

Working with Operations Manager and users to determine business requirements, provide administrative support and design/implement solutions in Salesforce.com CRM.

Prepared various test cases to test the functionality of the code in accordance to the governor limits.

Involved in documentation review cycles for the project and assign review tasks to the project team. Follow-up with reviews to see them through to completion.

Involved in testing the new features developed in Agile Sprints. Created Test plans, Test Cases and reported bugs in Jira.

Responsible for retesting and regression testing of the application. Java/J2EE Developer Foray Software Pvt. Ltd., Hyderabad, India. Jun 2009 – Mar 2012

Developed application based on SDLC (Software Development Life Cycle).

Developed the component using Java, J2EE/JEE, JSP, Struts, hibernate framework. Involved in complete SDLC – Requirement Analysis, Development, System and Integration Testing.

Used spring IOC integrated with Struts MVC framework to inject session layer objects into web layer.

Involved in designing frontends using JSPs, HTML, DHTML and CSS.

Extensively used Eclipse while writing code & used CVS for version control.

Debugging and resolving issue for web service binding and deployments with attachments.

Involved in requirements gathering, analysis, design and testing of the complete system.

Involved in developing the functionality as per use case documents for various app modules

Responsible for production support and apply fixes in production

Designed and created various tables required for the project in MySQL database.

Used Log4j to capture the log that includes runtime exceptions and debug information. EDUCATION

Master’s degree, Computer Science Osmania University, India 2007 – 2009

Bachelor’s degree, Computer Science Osmania University, India 2004 – 2007

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