Work History

Education

Interests

Skilled Technologist with experience with Active Directory, configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.

Barista/IT Lead

Gladly Coffee, Spring Valley, CA

Established, repaired and optimized networks by installing wiring, cabling and devices.

Monitored systems in operation and quickly troubleshot errors.

Configured systems according to prescribed software and hardware frameworks.

Recommended products based on solid understanding of individual customer needs and preferences

Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise

Go-to POC for all shop networking/PC issues

2022-01 -

Current

Ranch Hand

BJM Ranch, Fullerton, CA

Maintained equipment and ranch structures.

Hired new ranch hands and livestock handlers seasonally. Maintained ranch records and documentation.

Trained part-time help in ranch operations.

Ordered more supplies and scheduled machinery

maintenance.

2018-03 -

2021-05

High School Diploma

Centennial High School - Corona, CA

Member of GATE

Received MOS (Microsoft Office Specialist) Certification. Showcasing proficiency in Microsoft Office Suite

Continuing education in IT/Networking

2010-08 -

2014-05

Motorcycle Riding/Repairing/Building

PC Building

Software/Hardware Troubleshooting

Barista/IT Lead

Anthony

Gaffey

Contact

Address

Spring Valley, CA, 91977

Phone

951-***-****

E-mail

adsn76@r.postjobfree.com

Skills

Exceptional customer service

New hire training

Desktop support

Software diagnosis

Backup and recovery

Technical issues analysis

Technical documents

comprehension

Issue troubleshooting

Complaint resolution

Ticket support system

management

Contact this candidate