Code 10 Customer Service

Curriculum Vitae

of

Lumkile Richard Modimonyana

Personal details

First names: Lumkile Richard

Surname: Modimonyana

Gender: Male

Date of birth: 13 December 1976

ID Number: 761**********

Drivers licence: Code 10(C1)

Passport Number: A04201201

Nationality: South African

Marital status: Single

Contact numbers: +27-067-****-***/ Alternative +27-82-068*-***

Email Address: ****************@*****.***

Residential Address: 22 Hattingh Street

Elandsfontein

Germiston 1601

Health: Good

Home language: Setswana

Other languages: Afrikaans, English, Xhosa and Zulu

Hobbies: Reading and Soccer

Educational Details

Short course

Institution: Cornerstone

Course completed: Call Centre

Duration: 02 October 2006 until 20 October 2006

Modules studied

Inbound training: Telephone etiquette, communication skills, interview techniques, inbound management, basic and advance customer service

Computer training: intro to MS Windows, Outlook Express, Microsoft Word and Internet Explorer

Outbound training: Sales training, cross selling and upselling, debt collecting, Negotiation and assertiveness skills, questioning and listening skills

Address: 304 Kent Avenue

Randburg 2194

Johannesburg

Telephone number: +27-11-781*-***

School attended

Name of School: Botoka Comprehensive School

Ikageng location

Potchefstroom 2531

Grade passed: Matric

Subjects: Tswana, English, Afrikaans, History, Biology and Biblical studies

Work experience

Company Name: South African Airways Technical

Address: 8 Jones road

OR Tambo Airport

Kempton Park, 1627

Johannesburg- South Africa

Position: Stock controller

Date started 2018/05/08 until 2021/10/18 - due to company retrenchement.

Duties: Performs any combination of following tasks to compile records concerned with ordering, receiving, storing, issuing, and shipping materials, supplies, and equipment: Compiles data from sources, such as contracts, purchase orders, invoices, requisitions, and accounting reports and writes, types, or enters information into computer to maintain inventory, purchasing, shipping, or other records.

Keeps back order file in established sequence and releases back orders for issue or shipment as stock becomes available.

Compiles stock control records and information, such as consumption rate, characteristics of items in storage, and current market conditions, to determine stock supply and need for replenishment.

Prepares requisitions, orders, or other documents for purchasing or requisitioning new or additional stock items.

Compares nomenclature, stock numbers, authorized substitutes, and other listed information with catalogs, manuals, parts lists, and similar references to verify accuracy of requisitions and shipping orders.

Reviews files to determine unused items and recommends disposal of excess stock.

Reference : Manager - Jaco De jong 011-***-****

Company name: United Parcel Service

Address: 33 Brussels Road

Aero-port Spartan ext. 2

Kempton Park 1619

Johannesburg

Position: Inventory Controller/Operations Clerk

Duties

Execute daily cycle counts, Investigate and reconcile cycle count discrepancies, Audit process along with paper flow errors and try to spot the inconsistencies that affect the accuracy of the inventory, Organise and maintain efficient material handling and storage, maintain the cycle count records to be reviewed by the organisation, Pay attention to inbounds and outbound shipments, Attend to customers queries, Provide reports of cycle counts on weekly basis or monthly basis, communicate with local and international branches before sending or receiving shipments, attend urgently and act accordingly for international shipments which stuck in customs, notify senior management on any complications that might cause delays, be on standby for logging of urgent international calls.

Other positions: Forklift and Reach truck operator

Duties

Offload and load shipments from and onto trucks using a forklift, Put shipments on demarcated spaces where it will be checked, Move shipments in the warehouse or on a ramp to be inbounded, Operate reach truck to stack shipments/pallets in empty locations in the warehouse using RF scanner, Put shipments which ran out of space on their allocated demarcated areas around the warehouse, All shipment on the floor must be packed, stacked, labelled neatly and inbounded accordingly, Pick orders according to pick slips, Remove empty pallets on locations and in the warehouse.

Date started: 18 September 2007 until 31 July 2017

Manager: Yvonne Henningson +27-11-922-****/ +27-11-922-****

Supervisor: Sidwell Sekele +27-11-922-****/ +27-11-922-****

Work experience

Company name: Chet Chemicals

Address: 79 Loper Avenue

Aero-port Spartan ext. 2

Kempton Park 1619

Position: Warehouse Clerk/Checker

Duties

Receive trucks and unload stock, identify damage stock or surplus and report, check in stock and affix labels, match purchase orders and distribute to sales associates for processing, fulfil customers’ orders, attend to customers queries Fill requisitions and work orders or request for materials, Follow all safety codes, Sort stock according to size, type, colour or product code, Place stock on pallets for distribution.

Other duties

Forklift and Reach truck operator

Date started: 30 April 1998 until 12 July 2006

Manager: Vijay Parther +27-11-971-****

Forklift and Reach truck certificates of competence

Code: F1, A (3 Ton)- expiry date 24-1-2024

Code: F5, A (2.5 Ton)-expity date 25-01-2024

Institution: Masakhane forklift trainining(DD training center)

Address: Unit 7 kelvin commercial park

107 Zuurfontein RD

Spartan, kempton Park

Head office: 031-***-****

JHB office: 082-***-****

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