Data Entry Customer Service
Resume:
Melissa Hilsgen
Business Manager
Sales Associate
Customer Care
Visual Artist
Preferred name:
Cassandra
Legal name:
Melissa Hilsgen
PO Box 575
Ellsworth, WI 54723
**************@*****.***
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Skills
High energy and self motivated with skills in communication, public speaking, sales including commission sales, and business management. Skills in creative problem solving and customer service. Reliable, organized, energetic, punctual, and very personable. Proficient in MS Word, Excel, Adobe, Quickbooks, data entry, document writing and client relations.
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Experience House of Henna/Owner-Manager-Lead Artist JANUARY 2013-PRESENT, SAINT PAUL/MINNEAPOLIS MN, (USA) Providing Henna Body Art in a retail store, mobile booths, private parties, and special events.
● Lead Henna body artist
● Train and hire staff, manage schedule and payroll
● Marketing via website, social media and print
● Provide personable customer service
Nash Inc./Owner-Operator
NOVEMBER 2010-OCTOBER 2018, RED WING, MN (USA)
Preparing and serving food at special events and mobile booths.
● Lead chef
● Hire and train staff
● Purchase supplies and inventory control
● Set-up and tear down of event props
● Insure compliance with Food Service regulations, and maintain clean efficient kitchen
Inside Africa Inc./ Manager
AUGUST 2010-SEPTEMBER 2018, SAINT PAUL, MN (USA)
Annual cultural art/jewelry booth at the Minnesota State Fair. Responsible for all operations. Business experienced 650% growth during my tenure.
● Design merchandising displays, negotiate, purchase and maintain inventory
● Hire and train annual staff of 8-12. Manage schedule, commission, and payroll
● Lead salesperson in one-on-one sales
Exclusive Designs / Manager-Sales Lead
AUGUST 2006-NOVEMBER 2018, MINNEAPOLIS, MN (USA)
Retail storefronts and special event booths selling cultural art and jewelry. Responsible for all aspects of business management.
● Person to person commision sales
● Negotiate, purchase and inventory merchandise
● Book travel, meetings, and events
● Hire, train and manage staff
Melissa’s Seeds/ Owner-Manager
AUGUST 1995-NOVEMBER 2006, HASTINGS, MN (USA)
Startup mail order business in niche market. Experienced 30-40% growth annually.
● Created marketing materials, print catalogs and
advertising
● Utilized cold calling, direct marketing, in-person cold promotion, special events, and client follow-up
● Organized and taught classes relating to the products sold ㅡ
Education
Home Study-Self Study/General Education-Business-Arts-Music 1990-2006, MINNESOTA (USA)
Pursued an interest-based home study education. Areas of strength include mathematics, language arts, business, visual arts, music, and problem solving.
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