Manager Store Entry Specialist
Resume:
Ruby Gonzalez
Sacramento, CA
**************@*****.***
Work Experience
Tax Preparer
Jackson Hewitt-Sacramento
May 2022 to Current
Interview clients to obtain additional information, Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum, Prepare or assist in preparing simple to complex tax returns for individuals or small businesses, answering phones.
Manager/ CSR - Customer Service Representative
Money Mart - Sacramento, CA
May 2019 to February 2022
Customer service, cash checks, money orders, payday loans, key holder, collections, take payments, handle, scheduling, interviews
Driver
Essential Plus - Sacramento, CA
October 2019 to February 2020
Pick/ off up clients from home and drop/ off clients off at program Manager
Rainbow Shops - Sacramento, CA
October 2018 to May 2019
Manager store, key holder, customer service, layaway, cashier, overrides, price adjustment, merchandise
Supportive Living Staff
Harbor supportive living - Santa Cruz, CA
October 2017 to 2018
Help disable adults to live on their own, run errands, handle medication, bathing, house cleaning Cash Office/ Area Supervisor
DD'S Discount
May 2016 to October 2017
Supervise 8-11 employees, Cash Office, Close Payroll,Check to ensure that appropriate changes were made to resolve customers' problems, Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken, Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Tax Preparer
Self-Employed
2015 to Current
Interview clients to obtain additional information on taxable income and deductible expenses and allowances, Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum, Prepare or assist in preparing simple to complex tax returns for individuals or small businesses,Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables.
Data Entry Specialist
Monterey County Courts
2015 to 2015
Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables,Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners, Compile, sort and verify the accuracy of data before it is entered, Compare data with source documents, or re-enter data in verification format to detect errors, Store completed documents in appropriate locations.
Tax Preparer
GRA Financial Service/ Premiere Financial
2012 to 2015
Interview clients to obtain additional information, Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum, Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.
Education
ASSOCIATE IN APPLIED SCIENCE in BUSINESS ADMINISTRATION HEALD COLLEGE - Salinas, CA
Skills
• Child Care
• Customer Service
• CSR
• Microsoft Excel
• 10 Key Calculator
• Microsoft Word
• Microsoft Outlook
Certifications and Licenses
Driver's License
CTEC
Additional Information
SKILLS & ABILITIES
• Specifically skilled in handling confidential information on clients.
• Excellent listening, written and verbal communication skills.
• Punctual with solid time-management skills.
• Ability to work with minimal supervision and manage multiple priorities.
• Organized, detail oriented, resourceful, and self-motivated.
• In-depth knowledge of data entry, typing correspondences, and reports.
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