Mark Greene

Tour Bus Driver - Grand Canyon National Park South Rim

Winston-Salem, NC

adsn1j@r.postjobfree.com

+1-336-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Tour Bus Driver

Grand Canyon National Park South Rim - Grand Canyon Village, AZ February 2015 to June 2021

Grand Canyon National Park Grand Canyon National Park Lodges Xanterra Parks And Resorts - Grand Canyon National Park South Rim

February 2015 to Present

# Drive 16 to 41 passenger Tour Buses, Vans and Mini Vans

# Give Interpretive tours of the Grand Canyon National Park South Rim

# Give Tours given, on Sunrise, Sunset, Freedom, Grand, and Hermit's Rest Drive Taxis and Shuttles throughout area

# Provided Information about the area and the national park

# Became Certified by NAI (National Association For Interpretation) Tram Driver and Zion Lodge Concierge

Zion National Park Xanterra Parks and Resorts Co - Springdale, UT March 2013 to November 2013

Drove Tram and gave interpretive tour of Zion National Park

# Provided information about the National Park and The Zion Lodge

# Worked the front desk when assigned to register arriving guests

# Maintained cleanliness of hotel lobby and grounds

# Ran errands when requested

# Worked at the Zion National Park Visitor Center when assigned

# Received excellent customer service award

Valet Services and Customer Assistance Representative Wake Forest Baptist Hospital Transportation Services - Winston-Salem, NC June 2011 to March 2013

Met customers & assisted them with directions, information & wheel chair assistance if needed

# Parked customer's cars upon request

# Retrieved cars for clients upon their departure

# Assisted security with relevant tasks

# Annual Review 7/1/2012 received Meets All Expectations of Service and Job Requirements Shuttle bus driver and Park Information Guide

Grand Teton Lodge Company - Moran, WY

May 2010 to October 2010

Provided transportation services for park visitors/employees

# Assisted visitors with information and customer service

# Maintained daily logs

# Enforced park safety guidelines

# Answered phone information line

# Worked varying shifts, weekends, and holidays

Multi-Season Shuttle Bus Driver

Village Transportation - Avon, CO

November 2004 to August 2009

Provided all-season transportation of guests at resort

• Assisted guests with information, directions and customer service needs

• Maintained basic mechanical requirements of vans and shuttles

• Awarded commendation for superior customer service Summer Season Shuttle Bus Driver & Tour Guide

Glacier Park Inc - Columbia Falls, MT

May 2003 to September 2003

Drove tour bus on planned routes throughout park

• Provided informational commentary during bus tours

• Customer service: greeted park patrons, answered questions and provided directions Skycap

ITS Piedmont Triad International Airport - Greensboro, NC August 1997 to April 2003

Assisted passengers at curbside with check-in and baggage

• Provided customer services such as special needs requests, airport information and travel guidelines Security Guard

Burns Security Services

May 1996 to June 1997

Provided building and grounds security

# Kept daily records and logs and radio communications with base Front end associate

Eckerd Pharmacy - Winston-Salem, NC

May 1994 to April 1997

Cashier, stocking and inventory

Seaman

US Coast Guard - Seattle, WA

January 1988 to November 1988

Honorably discharged

• 7 years Reserve Duty

Education

AS in Biology

Forsyth Tech Community College - Winston-Salem, NC January 1989 to May 1994

Certificate

Piedmont Aerospace Institute - Winston-Salem, NC

December 1982

High School Diploma

Reynolds High School - Winston-Salem, NC

May 1981

Commercial Driver's License (CDL)

Class B

Expires: August 2020

State: AZ

Endorsements: P (Passenger vehicles)

Class B

Expires: August 2024

State: AZ

Endorsements: P (Passenger vehicles)

Skills

• CDL-B

• Cdl Driver

• Class B

• CDL

• Bus Driving

• Turkish

• Shuttle Driving

• Russian

• Word Processing

• Security

• Word Processing

• Commercial Driving

Military Service

Branch: United States Coast Guard

Rank: E-2

Certifications and Licenses

Class B CDL

Security Guard

Assessments

Conscientiousness — Highly Proficient

November 2019

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient

Verbal Communication — Familiar

July 2018

Measures a candidate's ability to effectively convey information when speaking. Full results: Familiar

First Aid — Familiar

November 2019

Treating common medical emergencies.

Full results: Familiar

Reliability — Completed

November 2019

Tendency to be dependable and come to work

Full results: Completed

Attention to Detail — Completed

November 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Customer Focus & Orientation — Proficient

November 2019

Responding to customer situations with sensitivity. Full results: Proficient

Work style: Reliability — Completed

November 2019

Tendency to be dependable and come to work

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

• 14 years' experience public shuttle bus driving and resort guide

• 2 years providing Valet services at Wake Forest Baptist Hospital Patient Services

• 15 years of customer service experience

• Class B commercial driver's license, passenger endorsement, air brake certified

• Word processing and general computer skills

• Fork lift trained and certified

Course work and independent study in Biology, Zoology, and Paleontology

Independent study in various languages like Chinese, Russian, and Turkish.

Contact this candidate