Contract Specialist Customer Service

Brenda Phelan

Lakeland, FL *****

**********@*****.***

+1-863-***-****

Work Experience

Owner/Manager

TCB Auto Sales LLC - Lakeland, FL

March 2019 to Present

1. Procured and sold automobiles

2. Detailed automobiles inside and out including reupholstery 3. Accounts Receivable and payable

4. Procured all motor vehicle work including tags and titles 5. Obtained financing for customers

6. Obtained warranties for customers

Owner/Operator

RV Windshield Covers of Florida - Lakeland, FL

January 2014 to July 2022

1. Designed and manufactured windshield covers for RVs 2. Accounts Payable and receivable

3. Developed advertising, social media campaigns and networking events to target audience Owner/Manager

The Upholstery Place - Lakeland, FL

March 2018 to March 2019

1. .Scheduled deliveries with service vendors or product suppliers 2. Developed print advertising, social media campaigns, and networking events to deliver messages to target audience

3. Identified problems, made decisions and interpreted results based on quantitative techniques 4. Hired skilled personnel to handle challenges and obligations of business 5. Developed competitive advantage on market niche 6. Reviewed financial statements, sales or activity reports, and other performance data to measure productivity

7. Prepared staff work schedules and assigned specific duties 8. Monitored suppliers to ensure that efficiently and effectively provide needed goods and services within budgetary limits

9. Set prices and credit terms for goods and services, based on forecasts of customer demand 10. Planned store layouts or designed displays

Owner/Operator

2 Bees Concessions - Lakeland, FL

January 2012 to February 2015

Food truck operation...worked only large events (35000 or more attendees). Obtained contracts, organized, prepped and cooked.

Secretary/Contract Specialist

E. I. Dupont

April 1982 to April 1988

Education

Diploma

Rising Sun High School

Skills

• Detailing

• QuickBooks

• Accounts Receivable

• Accounts Payable

• Management

• Restaurant Management

• Purchasing

• Negotiation

• Communication skills

• Customer service

• Microsoft Excel

• Microsoft Office

• Bookkeeping

• Catering

• Office Management

• Pricing

Certifications and Licenses

Independent Automobile Dealer

April 2019 to April 2024

License to sell automobiles

ServSafe Food Handler

January 2012 to February 2015

Driver's License

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