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https://resumedone.co/en/resume/5b016276-b382-48b1-9026-4829bf4ae960/preview 1/1 ABOUT ME

A highly mo vated, confident

individual with excep onal mul -

tasking capabili es and able to

work in a target driven, busy cell

center environment. Hardworking

with excellent a endance and

punctuality records who can work

equally well alone or as part of a

team. Can communicate

effec vely with people from

diverse backgrounds and would be

an asset to any employer who

respects loyalty and responsibility.

Keen to find a challenging posi on

within an ambi ous employer

where I will be able to con nue to

increase my work experience &

develop my abili es.

Proficient Call Center

CustomerCare with [10+] years of

WORK EXPERIENCE

Dubai

Jun 2012 - Nov 2019

Worked produc vely to determine the needs of

customers and fast track solu ons to those needs.

Answered inquiries by effec vely researching,

loca ng, and relaying informa on to customers.

Maintained call center database by collec ng and

recording informa on. Con nually worked to enhance call center's reputa on by providing quality and mely service. A ended educa onal seminars to improve

knowledge and skills. Provided customers with quality assistance through phone calls, emails, and internet chats. Redirected calls as needed and worked with my supervisor to address any outstanding issues or

concerns

Dubai

Jun 2012 - Feb 2015

Du es and Responsibili es

ASTER DM HEALTHCARE Customer Service Agent

ASTER MEDICAL CENTER Coustomer Care Execu ve, Billing, Taking Approvals.

BETCY K

ALEXANDER

CUSTOMER SERVICE CALL CENTER

REPRESENTATIVE

Sharjah - United Arab Emiraes, Sharjah,

United Arab Emirates

971*********

adsmzh@r.postjobfree.com

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