Hr Assistant Service Representative

***** *** ***** **** *******, FL ***** · 407-***-**** · ***********@*****.***

Cindy Matos Sanchez

Objective

Obtain a position with an organization that can effectively utilize my skills and experience, and can provide me with an opportunity for professional growth

Experience

12/2010-Current

Orange County Utilities

Orlando, FL

Procurement Coordinator

Prepare and process purchase requisitions, delivery orders and procurement card orders for materials, services and supplies from the most economical source

Maintain back order status on purchased items and follows up on all delayed orders

Performs routine purchasing work according to generally accepted public procurement principles, established procedures, departmental guidelines and regulatory requirements applicable to the work

Obtain price quotes for non-contract purchases from a variety of sources including vendors, websites and catalogs

Ensure all quotes and paperwork are in compliance with Orange County policies

Validate that receipts/invoices from vendors accurately reflect ordering information

Prepare reports to validate and track all procurement card purchases

Process purchase orders, delivery orders and receiving transactions in Advantage Financial System

Prepare payment packages to be forwarded to Accounts Payable

Review, interpret and monitor contract specifications to ensure compliance throughout term of contract

Monitor vendor performance and makes recommendations regarding contract renewals

Organizes and maintains accurate and timely records of all purchasing documentation

Research outstanding, partially paid and unpaid invoices

Attend meetings with vendors and County personnel as required

Communicate with vendors and Orange County staff regarding purchasing matters such as availability and delivery schedules

Review and monitor expenditures and make suggestions for budget expenditures and transfers

Assist in the development of the specifications for Invitation for Bid process; review sole source and emergency purchases

Prepare changes orders as needed

Perform other related duties as assigned

02/2001-05/2011

The Home Depot

Orlando, FL

Scheduler/HR Assistant

Ensured proper functioning of store equipment and processed troubleshooting issues

Maintained accurate bookkeeping office records and monitored store operation reports

Monitored the Kronos system, recorded employee time, attendance and payroll data

Created employee work schedules and ensured proper department staffing

Prepared orientation packages, scheduled and prepared orientation sessions

Updated job postings and Federal DOL required posters

Assisted Human Resources with new hire documents, benefit enrollment process, employee reviews and employee discipline documents

Assisted employees with their benefit enrollment

Maintained employee personnel files and entered employee information in the store data base

Prepared monthly training packages, coordinated training sessions, posted and filed monthly training

Composed the store newsletter and updated the “Good Faith Binder” with the current job postings

06/2006-01/2008

Signature Flight Support

Orlando, FL

Customer Service Representative

Delivered proactive, personalized service experience to Private and Corporate Aviation clientele

Arranged services including hotel, catering, and ground transportation

Coordinated aircraft services, such as fuel and hangar storage

Effectively communicated via air-to-ground radio and ground-to-air radio, in addition to other forms of communication

Educated customers on available services, promotions and programs

Answered customer service questions and resolved issues as necessary

Education

09/1996 -05/2000

Granby High School

Norfolk, VA

Advance Placement High School Diploma

References

References are available on request.

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