Customer Service Sales Representative
Resume:
Brittany Williams
**********@*****.***
Education
Ohio University August 2012-August 2016
Bachelors of Specialized Studies (B.S.S.) in Health Service Administration Minor in Marketing
Campus Special
Athens, Ohio; (Headquarters: Duluth, Georgia)
Promotional Marketing Specialist/Sales Representative September 2014-July 2015
● Hired 8 Individuals to distribute and report daily for promotional objectives.
● Consulted with business owners to recommend appropriate packages for “campus specials.”
● Implemented event marketing campaign on college campus and promoted print, mobile, and online advertising mediums to college students.
● Effectively utilized social media platforms to promote brand awareness and visibility. Objective
Seeking employment which will allow me to grow professionally and fulfill my passions; while using my organizational and communication skills, along with developing life-long skills. Skills/Certifications
● Proficient in Microsoft Word, Excel, PowerPoint, POS (point of sales) System, Access and Outlook; Excel in internet research skills, social media marketing, and creative problem solving.
● CPR/First-Aid certified through The Ohio State University and American Red Cross.
● People person, reliable, hard worker, enthusiastic, flexible and passionate. Activities
Pi Beta Phi Sorority
Member at Ohio University November 2012-2014
● Worked with collegiate members, alumnae advisors, inter/national headquarters, campus administrators and executive officers to promote charity fundraising.
● Developed skills in problem solving, leadership training, public speaking, marketing, team building and organizational communication.
Respite Program
Volunteer at Ohio University September 2013-2014
● A program which provided a break for caregivers of adults with disabilities and other challenges by providing personalized care and social interaction outside and inside the home.
● Involves creative and research-based means of facilitating communication, socialization, and quality of life.
Work Experience
Quest Software
Dublin, Ohio
Renewals Sales Rep December 2017-present
● Strategically investigate past client’s book of business and points of contact while uncovering potential renewal and or new businesses opportunities while carrying and exceeding quota.
● Partner with renewals and sales teams to seamlessly refresh client’s products while acting as the customer’s internal advocate to deliver best-in-class customer satisfaction, including coordination with internal and external groups
Scioto Reserve Country Club
Powell, Ohio
Bartender/Server June 2014-December 2017
● Developed proficient communication skills and strengthened my ability to multitask in a high paced environment, providing customers with proficient knowledge of the restaurant, and events.
● Created relationships with members and co-workers for superior customer service through time management, while keeping records of inventory focusing on budgeting. Feridean Commons
Westerville, Ohio
Serving/Caring for Elderly July 2010-September 2013
● Developed serving skills while using my passion to create a compassionate environment for Residents Improved quick thinking and practiced flexibility as many unexpected events occurred.
(e.g. caring for residents, serving their families for special events, preparing dishes, etc.). References upon request.
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