Administrative Assistant Service Representative

Louisa Emmanuel

Administrative Assistant

PERSONAL SUMMARY

A highly competent, motivated and enthusiastic administrative assistant with experience of working as part of a team in a busy office environment. Well organized and proactive in providing timely, efficient and accurate administrative support to office managers and work colleagues. Approachable, well presented and able to establish good working relationships with a range of different people. Possessing a proven ability to generate innovative ideas and solutions to problems.

Currently looking for a suitable position with a reputable and ambitious company or Government Department.

WORK EXPERIENCE

Magistrate’s Department

EXECUTIVE OFFICER 2016 - 2022

Magistrate’s Department

ADMINISTRATIVE ASSISTANT 2014

Supreme Court Registry

ADMINISTRATIVE ASSISTANT 2013

Magistrate’s Department

SENIOR CLERK/COURT REPORTER 2006

Magistrate’s Department

CLERK/TYPIST 1997

Supreme Court Registry

JUNIOR CLERK 1996

Nevis Island Administration Building, Passport Office and Nevis Emergency Management Agency (NEMA)

RECEPTIONIST/SECRETARY 1994

Duties:

Meeting and greeting clients including lawyers and the general public who visits the office.

Typing documents including court dockets, transcripts and appeals.

Supervising the work of office juniors and assigning work for them.

Handling incoming/outgoing calls, correspondence and filing.

Faxing, photocopying filing and scanning.

Monitoring inventory, office stock and ordering supplies as necessary.

Responsible for purchase orders.

Creating and modifying documents using Microsoft Office.

Setting up and coordinating meetings and appointments.

Updating, processing and filing all documents.

Processing marriage applications.

Manage Magistrate’s calendar.

KEY SKILLS AND COMPETENCIES

Strong organizational, administrative and analytical skills.

Excellent spelling, proofreading and computer skills.

Ability to maintain confidentiality.

Excellent working knowledge of all Microsoft Office packages.

Ability to produce consistently accurate work even whilst under pressure.

Ability to multitask and manage conflicting demands.

Ability to type at least 60+ wpm.

ACADEMIC QUALIFICATIONS

Academy of Court Reporting British Virgin Islands 2002-2005

St. Kitts and Nevis College of Further Education Division of Technical 1993-1995 and Vocational Education

Secondary Education Certificate Charlestown Secondary School 1989-1993

PROFESSIONAL CERTIFICATION

National Association of Administrative

Professionals of St. Kitts and Nevis Certificate 2009

The National Association of Secretaries

and Administrative Professionals Certificate 2007

RSA Shorthand Transcription, Stage I – Pass Certificate 1993

with option speed 60 W.P.M

RSA Shorthand Transcription, Stage I – Distinction Certificate 1993

with option speed 70 WPM

AREAS OF EXPERTISE

Office management

Administrative support

Court Reporter/Stenographer

Customer Service Representative

PERSONAL SKILLS

Time management

Proactive and assertive

Flexible and approachable

PERSONAL DETAILS

Louisa Emmanuel

176E 94 TH Street

Brooklyn, NYC, 11212

APT 1B

Mobile Telephone: 347-***-****, 917-***-****

Email: *******.*****@*****.***

DOB: 09/27/1975

Driving License: No

Nationality: St. Kitts and Nevis

REFERENCES – Available on request.

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