Sales Associate Customer Service
Resume:
Danielle A. Mena
Sales Consultant
Pflugerville, TX 78660
**************@*****.***
OBJECTIVE
My objective is to obtain a position in which my extensive experience in customer service will benefit the company by retaining existing customers and expanding the customer base.
EXPERIENCE
MC Residential - The Place at 1825 (Formally managed by Lincoln Property Company)
Pflugerville
Best Buy, Pflugerville
Panera, Pflugerville
Westdale Management,
Austin, Texas
Cinemark Theater, Pflugerville
Austin Humane Society
Austin, Texas
March 2020- Present
Leasing Agent/Assistant Manager
Sales associate of apartments. Making sure I am leasing all vacant apartment homes by showing/touring. Getting multiple applicants a week. Checking credit and verifying applicant’s job/income. Walking the tenant through everything, even by reading over the contract with the tenant. Make sure all current tenants' needs are met. Taking phone calls & making phone calls daily, along with emailing. Then I was promoted in 2021 to the assistant manager position. Which entails calling/ walking delinquent tenants, closing books at the end of the month and taking escalating situations.
October 2017 – June 2020 Furlough due to Covid-19
Sales Consultant • Cell Phone Department
Sales rep of all cell phones, accessories, cell phone plans, and assist in any other departments as needed. In depth experience with Apple and Android products. High sales volume monthly. Strong closer. Produce excellent customer service.
December 2016 – June 2017
Cashier •
June 2016 – August 2016
Leasing Agent (summer temp)
Sales associate of apartments. Leased all vacant apartment homes by showing/touring, closing 98% of all showings. Assisting with applications. Checking credit and verifying applicant’s job/income. Moving in the tenant. Reading over the contract with the tenant. Creating work orders.
June 2015 – July 2016
Concessions/Usher •
First part time job while attending High School. Provided excellent customer service
Volunteered several years
While attending school I volunteered at the Humane Society several years. My heart is in volunteering. At the moment, with a full-time job and going to school full time, I can’t find any extra time to do so. I do, however, believe it is very important. I plan on getting back to volunteering as soon as I can.
Key Skills
Social Media. Excel. Word. Power Point. Mac Computers. Copiers. Printers. 10-key Calculator. Scanners. Outlook.
Education
Currently enrolled into Austin Community College taking basic courses; Major in Psychology, Minor in Business, have completed 12 credit hours; current GPA 3.3
Graduate of Hendrickson High School May 2017
REFERENCES
[Available upon request.]
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