Fitness Consultant Club Manager
Resume:
PROFIL
Management executive with **+ years of experience, history of working both
in and outside of the fitness and retail industry, skilled problem solver, Experience with conflict resolution and thrive when working under pressure, decision-making, and time management skills Great attention to details, successful team leader.
IMANE KEBDANI
CONTACT EXPERIENCES
11/ 2018 to 05/2022 OPENING EXPERIENCE
Club manager Passage fitness / morocco
Rue assouan 17 oujda
morocco
************@*****.***
linkedin.com/in/imane-
kebdani
CORE SKILLS
MS Word
Archicad
Autocad
3D
EDUCATION
2007 / 2010
Licence in management of
tourism
2004 /2007
Baccalaureat accouanting
management
Ensure 4 stars standard of maintenance and cleanliness with strong focus on the sales area.
Recruit, train, and supervise over 20 staff members in 3 different departments .
Increased the members acquisition beyond 3, 000 members ;
Ensure the fitness consultant departement is adequately staffed and guest check-in producers are followed.
Daily reporting in order to track the turnover and achieve the set goal.
Manage staff schedules, ensure replacements for external training.
Organize weekly workload planning and one to one meetings.
Interviewed new hires and implemented training strategies
Monitored fitness club website and social media platforms to evaluate feedback.
Handled employee payroll issues and ensured timely direct deposits 10/2014 to 11/2018 OPENING EXPERIENCE
Retail hardware supervisor Bricoma / morocco
Ensure the responsibility of the commercial activity of the department by taking charge of the supervision, training and animation of my team.
Adressed customer complaints skillfully.
Became the best retail supervisor in the company to capture a costumer return rate above 60%.
Performed monthly inventory to identify top-selling items and improve ordering ; reduced budged 15% in one year.
Develop the turnover in line with the objectives set.
Collaborate with the General Manager vendors and merchandisers to ensure smooth operations and consistent stock level.
Direct contact with suppliers; negotiation on the goods delivery times novelty. 08/2012 to 08/2014
Assistant head of office Kitea / morocco
Processing of sales orders entered and followed up to delivery
Management of a customer portfolio, product markup, inventory.
Internal and external commercial management
Processing of sales orders entered and followed up to delivery
Staff Recrutement
Sales Management
Sports Management
Visual marchandising
Inventory & Ordering
Team Player
Empathy & friendliness
Bilingue Frensh/ English
Microsoft office
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