Cynthia Moreno
*********@*********.***
Greenwell Springs, La 70739
Skills
Interpersonal and written communication
payment processing
Scheduling
Maintaining records
General Medical offices duties
Experience
Robin Dale MD Denham Springs, LA
Administration Assistant/Registration Specialist
10/2016 to 06/2022
Greeting patient with a warm smile and assessing patient needs Complete registration process while update demographes and processing payment for services Verifying coverage and benefits of insurance thru different source; by website and phone Collecting information on insurance such as copays, deductible, and preventive system Scanning patient records and other needed items in to chart while maitaining HIPAA guidelines Checking out patient, scheduling follow up appointments and supplying information for patient being referred to specialist or procedures that need to be preform outside of office setting Our Lady of the Lake LPG Livingston
Walker, LA
Referral specialist
6/2015 to 10/2016
Track referral request progres and resolve issues to maintain smooth transition Assist patient by answering questions and providing information regarding referrals Updating confidential patient information to EMR
Managing patient referral daily through multi line telephone system General clerical duties; scanning, faxing and printing Recognized for efficient and accurate documentation from initial contact to account closeout Stewart family Medicine Livingtson, LA
Medical assistant/ patient care assistant
6/2014 to 6/2015
Obtain patient vitals and report to staff nurse or physician to identify changes from prior measurements
Prepare patient to exam/procedures
Preform point of care testing ordered, administer medication/vaccine ordered Call patient regarding results/orders
Ochsner Denham Springs Clinic
Denham Springs, LA
Medical Assistant
10/2005 to 05/2014
Interview and engage patient to obtain medical history, chief complaints and vital signs Schedule appointments for patients via phone or in person relay messages from patient to physicians about concerns, conditions updates or refills request to facilitate treatment
Prepare treatment roomas for patients by cleaning surfaces and restocking supplies Educate patients about medications, procedures and physician's instruction Organize charts, documentsand supplies to maintain productivity Contact pharmacies to submit and refill patient prescriptions Secure patient information and maintain patient confidence by completing and safeguarding medical records
Assess, document and monitor vital signs for patient within outpatient setting Maintain inventory, vaccincation and product expiration logs to record updated documentation for tracking purposed
Follow principles of asepsis and infection contral to meet safety guidelines Clean and maintain medical equipment and room following procedure Incorporated outside records into charts and EMR
References
Available upon request