Quality Engineer System Consultant

RESUME OF: JACKIE BROWN

Phone: 540-***-****

E-Mail ; ******@*****.***

******@*****.***

CERTIFICATIONS

Secretary of Manufacturing Society, First Class Marine Electrician, Six Sigma Green/ Black Belt. ASQ Honors U.S. Navy. ISO 9000 2008 ISO 13485, AS9100, TS16949, IATF16949, ISO 9001: 2015, AS 9100D, ITAR AS9011D Lead Auditor, Trainer and Group Leader, RAB Lead Auditor IATF, RABQSA International Lead Auditor Quality Management Systems Scheme, ISO/DIS 14001: 2004, Lead Auditor

Kaizen. Lean NACAP, IPC-610D Certified, J-STD-001, NBS-5300 ANSI-Y-14, CQM, CQA, CMI CQE. Lean Internal Auditor, Team Leader AS9100D, Internal Auditor ISO9001: 2015. Ominex Certified. Value Stream Mapping, Kazien Events. Leans Processing International Trade ITAR

EDUCATION

ASSOCIATES DEGREE- Quality Control BACHELOR’S DEGREE- Quality Management

VA Western, Roanoke, VA Ohio University, Athens, OH

CERTIFICATE- Metallurgy MASTER’S DEGREE- Material Science

Metals Institute, Cleveland, OH Indiana University, South bend, IN

PROFESSIONAL EXPERIENCE

L3 Harris, Corp, Georgia September 2020 to Present

Supplier Quality Engineer

. Responsible for approving all Military Displays for Aircraft Pilots on F-35 Fighter Jets

and Apache Helicopters, Boeing AH –64. Inspect and sign off all tests for review for

Government Source. Report all findings of Nomenclature for LCD Assemblies Utilized

FMEA to evaluate adequate discrimination and sensitivity relative to process variation or

Specification limits for purpose of measurement.

ITW Labels, Bogart, Georgia October 2019-March 2020

Quality System Consultant ISO 900: 2015

Responsible for preparation of Stage 1 and Stage 2 audit for the Quality Management System. Identifying process and their indicators, ensuring Objectives and Targets are met.

Re-writing the Quality Manual to adhere to ISO 9001: 2015

Ensuring consideration of context

Training and certifying Internal Auditors

Closing all Nonconformities and ensuring customer satisfaction

Ensuring that management review, context, and interests are met

CER Engineering Group/ BMW/ Inalfa Roof Systems August 2018 – June 2019

Quality Consultant

Responsible for All Corrective Actions for BMW through Inalfa Roof Systems.

Established 5 ‘Why’s’, Fish-bones, and Turtle Diagrams ITAR regulator. Change ISO 9001: 2008 to ISO 9001: 2015. Changed TS16949 to IATF 16949

Thyssen Krupp/Volkswagen/Trigo The Pic Group March 2018 -June 2018

Quality System Consultant

Updated and established all new changes to ensure ISO 9001: 2008 was changed to ISO 9001: 2015, and TS1649 updated to IATF 16949. Trained and certified Internal Auditors.

Torq Tek Design Manufacturing, AAM Jan 2018—March 2018

Quality System Consultant

Establishing Changes of ISO 9001 to ISO 9001: 2015, TS16949: 2009 to IATF 16949, and AS 91DEC to AS910D, which include an overview of care tools associated with ISOfTS 16949: 2009.

Training and certifying Internal Auditors to the new ISO standards ITAR regulator

Establishing 6 why’s and Auditing all Processes for Nonconformance.

Upgrading the understand of the Organization and its context.

Monitoring and assuring the (MSA) Measurement System Analysis is correct.

Torco, Inc, Marietta, GA March 2017—December 2017

Quality Manager

Lead continuous improvement activities within the structured frame.

Maintain inventory management system for any customer and address all corrective actions and 5 Why’s

Establish and maintain supplier performance monitoring.

Maintained process controls to ensure quality objectives of customer are being met.

Maintaining and upgrading ISO 9001: 2008 to the new standard ISO 9001: 2015 and ASIDOC to ASIOOD.

Conduct training of employees on new procedures, processes and inspection equipment.

Maintaining ISO/TS1649: 2009.

BMW, Spartanburg, NC Jan 2017—March 2017

Sr. Quality Engineer

Lead Auditor Process for ISO: 9001: 2015.

Establish a planned audit landscape for justification for audit request.

Audit all QUISS II audits by identifying root causes, defining actions and verification of the level of compliance to the requirements and confirm the effectiveness of the Management processes.

Use four categories of audit findings: Non-Conformance, Observation, Improvement, and Positive.

Hoover Precision Products, Inc. August 2016—December 2016

Sr. Quality Engineer/ Metallurgical Engineer

Lead Internal Team Leader, ISO: 9001, 2008, AS9100D, ISO: 14001, AS9145, TS1649 programs, ensure all programs met OMS requirements.

Lead Quality Auditor, instructs training of auditors.

Establish all PPAP’s 80 Corrective Actions, CPK, AQPQ, Quality System Representative

Establish trace methods for process solving using the (5) Whys, lean Manufacturing and Measurement Systems Analysis.

Establish all FIA, FEMA, ITAR, NADCAP measures. ‘TAR

Six Sigma and Material Review Board responsibilities.

Metallurgical Application of Ferrous Metals, exotic metals and heat treated products.

Perform Supplier Quality audits, customer satisfaction requirements, create inspection plans

Establish First Time Quality Reports (FTQ). Establish KPI Reports for processes.

Triumph Structures Grandview, MO Oct 2015—April 2016

SR Quality Engineer

Approved all Travelers and FAI for Engineering..AS9100 and ISO 9001:2008, Ensure the documentation is complete and retrievable for future investigations.

Review planning changes and verify properly documented changes are issues to the appropriate production order.

Initiate proper change request if production orders are found to contain incorrect parts/operations.

Interface with Program Management to assure documents are being processed to match movements

Borg Warner Transmissions Systems. Water Valley, MS June to August 2015

SR Quality Metallurgical Engineer

Establish validation and quality procedure for Special process for Bleed Screw and Fat Wind Bobbin

MDA GF6/MDA NH & NL solenoid General Motors. TS91649: 2009.

Establish Trace Method and Matrix for Trace process using Statistical process variables Control Charts and Six Sigma data.

Supplier Quality Auditor-Aurora Flight Sciences, Columbus, MS. Lead Auditor on Gulfstream Aerospace, Orion, Unmanned Space Craft, Sikorsky Aircraft. AS9100C, AS9102, AS9120, ISO 9001:2008, Home Land Security.DOT FAA and NADCAP, ITAR

Jan /03 to May 27/2015

Monitor and perform all Internal Audits with Audits Team for compliance on Defense Contracts.

Determine external/Internal issues that are relevant to asses conformity including determination of effectiveness of quality management system 91000 series to meet ISO/IEC 17021.

Quality System Manager- AFS AMERICA, LLC, Columbus, GA

Responsible for monitoring Quality performance, analyzing and interpreting results, investigating variances and initiating root cause analysis an corrective action with team. Drive improvements to manufacturing & field quality metrics across all AFS divisions for new & existing products Develop manufacturing process capabilities through process characterization matrix, and implement Statistical Process Control Drive problem solving for key quality issues for ISO-TS16949:2009.

03/2014 to 12/2014

Quality System Manager/ Consultant – United Soft Plastics, Lawrenceville, GA.

Established ISO 9001:2009 and ISO 1400 International Standard for Registration and certification. Instituted training for Management and production employees. Direction training in Lean Manufacturing and Kaizen events. Established Internal and External Audit system, for customer satisfaction. Established Monitoring, Measuring Analysis Table for Preventative and Corrective Actions. Document Control and Training Awareness and Competency.

01/2014 to 03/2014

SR Quality Engineer/Metallurgical- AAR Precision Systems, Huntsville, Al

01/13-09-13

AS9100, AS9120, ISO:9001:2008 and NADCAP, NDT & Pre- etch, In charge of all Material Review Board to disposition all machined parts to specification. To ensure that 3-D design, pre-fabrication component and material analysis, testing and certification, and First Article and production tooling development. Assure that Fabrication of close-tolerance, machine-hard (i.e) titanium and metal components and assemblies utilizing large scale, high-capacity, high-speed complex 4 & 5 Axis CNC machine centers. Established Lean Manufacturing Process, Kaizen and 5’s. Six Sigma, SPC and NADCAP programs. Project Quality Engineer on Lockheed Martin C-130, C-5 F-35 and F-22 Contracts. Worked closely with DCMA on all Boeing, Northrup, Gulfstream and Raytheon projects.

Quality System Manager Consultant- ATCO Products, Forest, VA

01/12 -12/12

ISO 9001:2008, TS16949, AS9100, AS9102, ITAR. Directed all programs that pertain to Parker Industries on seals that are developed for Ford and General Motors. Audit Internal and External applications to be incompliance with QMS. Internal Consultant for validation of ongoing and future projects. Established quality planning PPAP’s Gage R &R Studies, CPK. Established Lean manufacturing and value Stream Mapping, Kaizen and Six Sigma for monitoring inspection floe to assure all Corrective Actions are implemented for no reoccurrence.

VP Quality System Manager Consultant-Pre Technology-Roanoke, VA

01/10-01/12

ISO:9001: 2008 Established Quality System and registration program for United States Navy CVN 77

Ronald Regan and CVN 79 John F. Kennedy for Newport News Ship Building.

Director Quality System Manager- Hoover Industries- Miami, FL

02/08-01/10

AS9100; 2004. ISO: 9001:2008 ITAR, &ISO :13485 DOT/ FFA

Established programs for Certification of Registration, Manager/ Facilitates/ Coordinator of Management System resources to ensure all applicable internal/external quality and regulatory

requirements are met, and products, process are safe, effective and continually improved for Life Vests, Rafts, and other life saving products under the direction of FAA, Boeing, Airbus and other Airlines. Monitor/ Measure and establish system performance indicators and reports of system to improve adequacy /effective to Executive management during planned Management Reviews. Interface with registrations, regulatory agencies and customers in relation to the system.

Quality Consultant- Anro Metals - Pompano Beach, FL 03/07 12/07

Chair MRB meetings weekly DMR and sign off as to the accuracy and good method for closure. Review Safety program, complete ISO 9001: 2008 audit to ensure and establish a system that will register company for ISO program. Established training through MEP Florida for employees. Used application to allow the stamping, folding, drawing and piercing in a single and series operation.

Quality System manager ISO – Zurvahn, LLC-Coconut Creek, FL 01/06- 02/07

Established ISO9001:2008 program to ensure all applicable internal/external quality and regulatory requirements are met. Ensure that final products conform to establish specifications prior to commercial distribution. Authority to stop shipments of non-conforming products. Worked with executive Management and other functional groups to continually improve system, product and services effectively control operating cost for area(s) of responsibility. Conduct performance reviews for direct reports. Collected and analyzed reports including FEMA, PAPP’s and CPK Managed customer complaints with Flow charts and SPC.

SR Quality Engineer- Brown International-Huntsville, Al 10/04- 01/06

In charge of all incoming inspection for U.S Army Projects. ISO Shelter and SBCT-4 Stryker Brigade Combat team for Iraq war and Fort Hood. Entered accepted and accepted data into Deltex System for traceability. Preventative Action Board member to monitor existing processes Set up SPC programs to determine workflow and Corrective Actions. Internal Auditor of ISO 9001:2004 program.

Quality Engineer- End to End Technology- Portsmouth, VA 05/03- 04/04

Established ISO: 9001:2004 program for company to be incompliance for Optical Fiber and Electrical cables for U.S. Navy. Inspected Semiconductors and RF Connectors. Establishes SOP’s and performed External and Internal audits

Quality Assurance Manager- Syncom Electronics-Roanoke, VA 03/03 04/05

Established ISO;9001;2004 program for Fiber Optical and Electrical cables . Internal and External audits, Corrective Actions and Training of employees.

SR Quality Engineer/Site Manager - Productivity Improvement Center- Nashville, TN 01/97 to 03/03

Direct Hire

Site manager of Inspectors on level II inspection for General Motors, Ford and Chrysler Corp. Set up control charts and directed PAPP’s and FEMA control plans. Maintenance of QS 9000 program. Ensure that quality management system was incompliance with APQP and TS/16949:2002 established to continuous process for monitoring customer perception for contractual requirements met. Internal and External auditor. Performed all Metallurgical functions, Kaizen, SPC, Six Sigma and Value Stream Mapping. Promoted quality awareness at all levels to make personnel aware of relevance of their activities to the quality goals of the company

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