Merchandise Manager Customer Service
Resume:
CAROL ANNE SMART
Henderson NV 89052
**************@*****.***
www.linkedin.com/in/carol-anne-smart-483514195
SUMMARY: Seeking a part-time administrative position. Experienced in office administration
with good computer skills, phone reception, and strong customer service skills.
PROFESSIONAL EXPERIENCE
SMART INVESTMENTS, Founder & CEO – Henderson NV, On-Line June 2017- Present
Financial investments for myself and clients based on research from Brownstone Research, Matt McCall Mega Trends, Empire Financial, and Crypto Capital by Eric Wade of Stansberry Research.
NEW WORLD MARBLE, Van Nuys, CA Sept 2010- Dec 2016
Assistant to the President
Home design construction business specializing in the selection, design, fabrication, and installation of marble, granite, and tile in high-end residential real estate. Assisted with administration, design decisions, and presentations to interior designers and homeowners.
UNIVERSITY OF CALIFORNIA, LOS ANGELES, (UCLA) Aug 2005- Aug 2010
Director of Retail Operations
UCLA Store sells books, computers, and apparel totaling $55M, largest university store in the country. Coordinated with Campus Construction to expand and renovate an outdated store into a state-of-the-art flagship store, while saving $1M converting secondary fixtures from custom to trade. Supervised 3 department managers and marketing manager. Initiated web-based e-commerce to supplement print and direct mail catalogs.
ROBINSONS’S-MAY, Southern CA Aug 2000- May 2005
Senior Vice President, General Merchandise Manager (GMM)
Supervised selection of resources and execution of fashion trends for women’s apparel. Initiated marketing by newspaper, direct mail, TV, and e-commerce. Trained 5 direct reports and 24 indirect reports to develop leadership skills, resulting in their ability to achieve desired results, and assume greater responsibility.
EDUCATION
UCLA Extension – Interior Design
Westminster College, Salt Lake City, UT – AA Liberal Arts
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