Customer service representative..
Resume:
Ibrahima Diallo
**** ********* **** ** ***** Unit 2104 • Atlanta, GA 30305 ********@*****.***
SUMMARY
A highly organized and detail-oriented Office Assistant. Dedicated and focused; able to prioritize and complete multiple tasks and follow-up to achieve project goals. An independent and self-motivated professional with excellent communication skills.
WORK EXPERIENCE
Customer Service Representative Oct 2007 -
August 2010
Diallo Fashion, Bronx NY
Providing introductory information to new customers
Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.
Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
Seek ways to better promote the store, the product line and service within the store.
Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
Cashier/ Prep August 2010 - October 2013
Panera Bread, Manhattan NY
Helping customers with questions or request
Ringing up customers quickly and accurately
Delivering excellent customer service in every circumstance
Stepping in to help the manager and the team
Exercises food safety and kitchen sanitation practices in order to deliver a quality product. Merchants River House October 2013 - April 2018
Cross Trainer, Queens NY
Teaching an employee who was hired to perform one job function the skills required to perform other job functions.
Barneys April 2018 - March 2020
Customer Service Representative, Manhattan NY
Providing outstanding customer service in a fast-paced environment
Providing good communication skills in advising and suggesting products and services. Skyline Constructing Services March 2020 - January 2012 Engineer, Queens NY
Using math and science to solve different technical problems.
Planning, marking out and leveling construction sites before building work take place. EDUCATION
Associates Degree in Fashion & Design
Art Institute of New York
Manhattan, NY • 2014
SKILLS
MICROSOFT WORD • EXCEL • POWERPOINT
DATA ENTRY • BOOK KEEPING
VOLUNTEER EXPERIENCE
● Giving back for Tomorrow and Nonprofit Organization which consists of giving backpacks, mini tablets, school supplies for children going back to school.
● Giving awards to Community Leaders for recognition
Contact this candidate